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About The NetSys Group

The NetSys Group is a trusted provider of managed IT, cybersecurity, cloud, and disaster recovery services. Since our founding in 1998, we've been dedicated to helping organizations build secure, reliable, modern technology environments that support their goals and keep them moving forward.

Who We Are

Engineers first, with a genuine commitment to exceptional service

Our technical team is highly educated with degrees in electrical engineering, electronics engineering and computer science. We have deep technical expertise with a genuine commitment to delivering exceptional service and long-term value.

Our engineers are certified Microsoft and Cisco instructors, designing and delivering training programs on cybersecurity, cloud virtualization, and disaster recovery.

The NetSys Group is a team of passionate IT professionals who take pride in solving problems, protecting our clients, and building technology systems that support real-world needs. We understand that every environment is different, and we approach each project with the attention and expertise it deserves.

Our office: 1 Prospect Park SW, Suite 6E, Brooklyn, NY 11215 (visits by appointment). Call 845-203-3914.

Engineers work on-site across New York City, Long Island, Westchester, the Hudson Valley, North Jersey and Fairfield County, CT, and remotely everywhere else, with visits arranged in advance. The help desk is staffed seven days a week from 4 a.m. to 11 p.m. Eastern, with emergency service 24/7.

1998
Founded — decades of trusted IT expertise
98%
Client retention rate due to top-level service
100%
Ransomware recovery — every client restored
24/7
Monitoring and emergency service by real engineers
Our Focus

Empower organizations with technology that works

We believe IT should be a strategic advantage, not a daily frustration. Everything we do is focused on creating solutions that improve performance, strengthen security, and simplify operations.

Our mission is to deliver dependable, future-ready IT solutions that give our clients confidence in an ever-evolving digital landscape. At The NetSys Group, your network’s success is our top priority.

Our core strengths

  • Deep experience across IT infrastructure, cybersecurity, and cloud platforms
  • A proactive, forward-thinking approach to technology management
  • Clear communication and transparency at every step
  • A focus on delivering measurable, meaningful results

How we work

  • Listening first to understand your environment and objectives
  • Designing solutions for security and prevention
  • Applying technical expertise with precision and minimal disruption
  • Providing ongoing support, monitoring, and optimization
AI Practice

AI at NetSys, led by Jamie Baum

Jamie Baum pioneered the AI department at The NetSys Group and serves as head implementation manager. He holds a Bachelor of Science from Hofstra University and brings close to two decades of computer science background to the practice.

He has also owned and run a brick-and-mortar business, which is why the AI work here starts from the operating side rather than the technology — what a change does to bottom-line revenue, and whether a use case survives contact with how a business actually runs. That experience spans retail, finance, hospitality, media and law.

Jamie writes the AI and automation articles on this blog. Security and infrastructure topics carry the engineering team’s bylines instead — see our editorial policy for how we produce, review and correct content, or our AI services for what the practice actually delivers.

Leadership

Founded and led by Joel Baum

Joel Baum founded The NetSys Group Inc. in 1998 and has led the firm through nearly three decades of managed IT and cybersecurity work — from the client/server era through cloud migration and, today, secure AI adoption.

Articles on the NetSys blog carry the bylines of the team members responsible for them — technical and security topics from the engineering side, AI and automation topics from the team that leads that practice. How we produce, review, and correct our content is documented in our editorial policy.

Many of our client relationships start as introductions from consultants, accountants, and IT professionals whose clients need what we do. If that sounds like you, our referral partner program is how those relationships get formalized.

How we report our numbers

The proof points on this site are operating results reported by NetSys leadership, current as of August 2026:

  • 100% ransomware recovery — across more than 30 ransomware incidents in the last three years, every organization we worked with was fully recovered. Where a NetSys client had a documented disaster recovery plan already in place, recovery was completed within 24 hours. Where the organization was not a client when it was hit and we were brought in on an emergency basis, recovery took closer to 72 hours — still a full recovery, but the plan is what buys back the two days. Restores run from tested, immutable backups using procedures we exercise on a schedule.
  • 98% client retention — measured over a five-year period across our 50 managed clients: 49 of the 50 are still with us; one left. Every one of those agreements runs month to month with no long-term contract, so each of those years was re-earned twelve times over.
  • Since 1998 — the year The NetSys Group Inc. was founded.

Questions about any figure? Ask us directly at info@netsysgroup.com — we’ll explain exactly what it covers.

Our Team

The people behind the work

Each person below has a profile page with their role, background and every article they have written for the NetSys blog.

Leadership

Joel Baum

Founder

Joel's profile and articles
AI Practice

Jamie Baum

Head Implementation Manager, AI Practice

Jamie's profile and articles
Engineering

Joe Laboy

Systems Engineer & Cybersecurity Expert

Joe's profile and articles
Engineering

Latoya Reed

Cybersecurity & Cloud Engineer

Credential: HIPAA compliance certification

Latoya's profile and articles
AI Practice

Karla Gilvergara

AI Expert & Social Media Manager

Karla's profile and articles
Our Culture

Not just emergency IT services — a reliable, long-term partnership

1. Service First

Exceptional service isn't a department — it's the whole company. Every decision starts with what's best for the client.

2. Collaboration & Teamwork

We work as one team — with each other and with your staff — to solve problems quickly and completely.

3. Continuous Learning

Technology never stands still and neither do we. Our engineers train constantly to stay ahead of emerging threats and tools.

4. Integrity & Accountability

Clear communication, honest recommendations, and ownership of outcomes — at every step of every engagement.

Work with the NetSys team

Start with the systems and support your business needs.

Tell us about your users, locations and current IT responsibilities. We will discuss the support, security or project scope that fits your team.

Explore Our Services 845-203-3914