24/7 SOC Monitoring Services for Small Business
Logs are only useful if someone reads them while the event is still happening. A security operations center is the team that does, 3am on a Sunday included. NetSys SOC monitoring services collect sign-ins, endpoint telemetry, firewall and Microsoft 365 audit data into one place, correlate them, and get a person on the phone with you when the pattern means trouble.
The short answer
SOC monitoring services give a small business a security operations center without hiring one: a team that watches security telemetry 24/7, investigates what stands out and escalates confirmed threats to named contacts. NetSys runs it as SOC as a service. Logs from Entra ID, Microsoft 365, Defender, firewalls, servers and Azure flow into a SIEM, correlation rules turn thousands of events into a handful of cases, and an engineer works each case to a conclusion. Included in the NetSys managed agreement or standalone, delivered remotely across the United States.
A SOC is a function, not a room. It needs data from the places attacks show up, rules that separate signal from noise, and people on shift who know your environment well enough to act. Most small businesses have the first in pieces (Microsoft 365 keeps audit logs, the firewall keeps its own, the server keeps another) and neither of the other two. SOC monitoring services pull those pieces together and staff the watch.
The difference between our SOC and a generic alerting feed is context. Because NetSys manages the identities, endpoints and network for most of the businesses it monitors, the analyst looking at an impossible-travel sign-in also knows that the user is on a sales trip, or is not. That context is what keeps escalation calls rare and accurate.
From Log Source to Phone Call
We connect log sources in order of value: Entra ID sign-in and audit logs first, then Defender for Endpoint, Exchange and SharePoint audit data, firewall and VPN logs, Windows event logs from servers, and Azure activity. Each source gets a correlation rule set tuned during the first month, when we learn what normal looks like for you. Cases open when rules fire together, for example a new inbox rule created minutes after a sign-in from an unfamiliar device. The analyst investigates, contains where pre-authorized, and escalates to your contact list with what happened and what we did.
What SOC Monitoring Covers
Log Sources We Collect
Coverage follows where attacks show up.
- Entra ID sign-in and audit logs, including Conditional Access results and risky sign-ins
- Microsoft 365 audit data: mailbox rules, forwarding changes, sharing links, admin actions
- Defender for Endpoint alerts and device telemetry from every enrolled machine
- Firewall, VPN, DNS filtering and Windows server event logs
SIEM and Correlation
Thousands of events become a short list of cases.
- Central SIEM (Microsoft Sentinel for Microsoft 365 and Azure environments) with retention set to what your insurer or regulator expects
- Correlation rules tuned in the first month to your business hours, locations and admin habits
- Detection content updated as techniques change, such as token replay and consent phishing
- Monthly review of noisy rules so the queue stays worth reading
Escalation That Reaches a Person
You know who calls, and when.
- Escalation matrix written with you: who is contacted for which severity, in what order
- Pre-authorized containment (device isolation, session revocation, account disable) so response does not wait for a callback
- Case notes in plain language, with the timeline and the actions taken
- Your dedicated account manager on a real cell number for anything that needs a decision
Reporting and Compliance
The evidence trail regulators and insurers ask for.
- Monthly SOC report: cases opened, outcomes, coverage gaps, trends
- Log retention and monitoring evidence for NY DFS, HIPAA, FTC Safeguards and cyber-insurance questionnaires
- Quarterly review with leadership tying findings to the next security priorities
- Included in the all-inclusive NetSys agreement or available as standalone SOC as a service
Why Businesses Choose NetSys for SOC Monitoring Services
Let The Netsys Group assess and help you resolve your exposure. Call 845-203-3914 for your complimentary risk assessment consultation today!
- Analysts who also manage your identities and devices, so context arrives with the alert
- Log sources connected in order of value, starting with the identity logs attackers care about most
- Correlation rules tuned to your business instead of a generic template
- Pre-authorized containment so a 3am case is closed at 3am
- Reports written for owners, insurers and auditors rather than for other analysts
- Month to month: SOC as a service without a multi-year commitment
Where we deliver 24/7 SOC Monitoring
24/7 SOC Monitoring in New York City · 24/7 SOC Monitoring in Brooklyn, NY · 24/7 SOC Monitoring in Suffolk County, NY · 24/7 SOC Monitoring in Philadelphia · 24/7 SOC Monitoring in Tampa Bay — and remotely wherever your systems run. See all locations and service areas.
24/7 SOC Monitoring FAQs
What is SOC monitoring?
SOC monitoring is continuous observation of your security telemetry by a security operations center: sign-in logs, endpoint alerts, firewall and server logs, collected into a SIEM and reviewed by analysts around the clock. The goal is to spot an attack while it is in progress and escalate it to someone who can act. For a small business, SOC as a service delivers that function without hiring a shift-based team.
What is the difference between a SOC and MDR?
MDR focuses on endpoints: the EDR agent on each device, and the people who respond to its alerts. A SOC is broader. It takes in identity, email, network, server and cloud logs alongside endpoint data and correlates across them. Many small businesses start with MDR and add SOC monitoring when they take on compliance obligations or grow beyond one office. At NetSys the same team runs both.
Do we need SOC monitoring services if we already have Defender?
Defender produces alerts; it does not watch your firewall, correlate a suspicious sign-in with a new mail-forwarding rule, or call you. A SOC brings those sources together and staffs the watch. If your Microsoft 365 tenant, firewall and servers each keep logs that nobody reviews, you have the raw material for detection and none of the detection.
How much do SOC monitoring services cost?
For NetSys managed clients, SOC monitoring is part of the all-inclusive month-to-month agreement. As standalone SOC as a service for businesses with in-house IT, pricing depends on user count, log sources and retention required, and we quote it after a short review of your environment. Microsoft 365 Business Premium already produces much of the telemetry, which keeps licensing costs down.
What happens when the SOC finds something at 3am?
The analyst opens a case, checks the related logs, and takes any containment action you pre-authorized, such as isolating a device or revoking sessions. Then the escalation matrix decides who is called. For a confirmed account compromise, that call happens during the incident, with a summary of what we found and what we did, so you never read about it for the first time the next morning.
How do we get started with SOC as a service?
Start with a free cybersecurity assessment or the free external penetration test. Both show which log sources you already have, which are switched off, and where an attacker would land first. We then propose a connection order and a first-month tuning period, under a month-to-month agreement. Call 845-203-3914 or use the contact page to schedule.
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