NetSys vs. Cloud 9 Internet
Cloud 9 Internet started in 1993 as Westchester's first internet service provider and describes a shift to managed services by 2010. Their site is built around Westchester, with eighteen towns named and a page for Scarsdale. This page sets their published positions beside ours for a Scarsdale buyer, using what both firms had on their sites in September 2026.
The short answer
For a Westchester municipality, non-profit or insurance agency, Cloud 9 Internet publishes public-sector material that NetSys does not, and that ought to carry weight. For a business that wants privileged access management, an AI practice and disaster recovery planning inside one month to month agreement, NetSys is the fit. They work from White Plains and name eighteen Westchester towns. We work from one Brooklyn office and have been independent since 1998.
What Cloud 9 Internet is
Cloud 9 Internet began in 1993 as Westchester's first internet service provider, and its about page describes a move from ISP to managed services provider by 2010. The company works from 222 Bloomingdale Road in White Plains, and its Areas We Serve page names eighteen Westchester towns, Scarsdale among them, with a dedicated Scarsdale page. Seven verticals each get a page: government, municipal government, insurance agencies, non-profits, small to mid-sized businesses, distribution and manufacturing, and professional services. Their support center publishes staffed help desk hours of 8am to 6pm, a phone number, an email address and a portal.
Published headquarters: White Plains, NY (222 Bloomingdale Road, Suite 403, White Plains, NY 10605). cloud9.net
Public-sector frameworks we do not publish
Their municipal government page names the New York Cyber Incident Reporting Act, CISA guidance for local government, CIS Controls and FOIL records obligations, and their industries hub names 23 NYCRR 500 in connection with insurance agencies. That is a specific body of work, and we publish nothing equivalent on CIRA, CIS Controls or FOIL. NetSys publishes nine frameworks with a service page each, including NYDFS 23 NYCRR 500, NY SHIELD, HIPAA, CMMC 2.0 and SOC 2. If your obligations are municipal, theirs is the list that matches. If your obligations are commercial and regulated, ours is.
Layered on internal IT, or one agreement
Their co-managed IT page is written for an organization that already employs internal IT: six inclusions layered alongside your own person, covering proactive monitoring, cybersecurity and threat management, cloud infrastructure, backup and disaster recovery, patching and end-user help desk. It is a sound arrangement when you have someone in-house you want to keep and extend. NetSys sells the same agreement whether or not you have internal staff, and that agreement carries privileged access management, privileged identity management and an in-house AI practice inside the base. We could not find privileged access work or an AI practice published on their site, so put both on the list of things to ask.
Help desk hours and backup frequency
They publish staffed help desk hours of 8am to 6pm along with response-time figures for phone and non-phone contact, and their Scarsdale page states that response times depend on the service agreement in place, which is the honest way to put it. On recovery they publish custom DR plan development and backup frequencies ranging from hourly incremental to real-time replication. NetSys runs 24/7 monitoring, writes response commitments into the agreement, and backs the recovery claim with history: more than 30 ransomware incidents handled in three years, every one fully recovered.
What each of us publishes
Their column is quoted from pages on cloud9.net and links to each one. Ours states what we commit to elsewhere on this site. Nothing below is our opinion of their work.
| The NetSys Group | Cloud 9 Internet | |
|---|---|---|
| Agreement | Month to month. Leave any time, no early-exit penalty. | Their Scarsdale page states that response times depend on the service agreement in place. (cloud9.net) |
| What the monthly fee covers | One agreement: AI services, cybersecurity, managed IT with help desk, PAM, PIM and disaster recovery planning. | Their co-managed IT page lists six inclusions for engagements alongside an existing internal IT team: proactive system monitoring, cybersecurity and threat management, cloud infrastructure management, data backup and disaster recovery, software updates and patch management, and helpdesk support for end users. (cloud9.net) |
| Privileged access and credentials | PAM and PIM in the base agreement, each with a published service page describing the work. | We could not find privileged access, privileged identity management or managed credentials named on their site. |
| AI and automation | In-house practice led by Jamie Baum: readiness assessments, Copilot rollouts, custom agents and workflow automation. | We could not find an AI or automation practice published on their site. |
| Disaster recovery | A written plan plus restores that are performed and timed. More than 30 ransomware incidents handled in three years, every one recovered. | Their backup and disaster recovery page publishes custom DR plan development and a range of backup frequencies from hourly incremental backups to real-time replication. (cloud9.net) |
| Who answers | A NetSys engineer, plus a named account manager who gives you a real cell number. | Their support center page publishes staffed help desk hours of 8am to 6pm, a support phone number (914-696-4000), a support email address, and a help desk portal at helpdesk.cloud9.net. (cloud9.net) |
| Response commitments | Written into the agreement rather than implied on the website. | Their support center page publishes response-time figures for phone and non-phone contact methods. (cloud9.net) |
| Proof before you commit | A free Tier 1 external penetration test. The findings are yours whether or not you hire us. | Their municipal government industry page offers a free, no-obligation IT assessment covering network, endpoint security, backup systems, and remote access configuration, benchmarked against NY CIRA and CISA guidance. (cloud9.net) |
| Where they are | One office, in Brooklyn. On-site coverage across the New York metro, Long Island, the Hudson Valley, New Jersey, Connecticut, Pennsylvania, Maryland, Delaware and Florida, and remote delivery anywhere in the US. | Their Areas We Serve page names one base of operations in White Plains and 18 Westchester towns served, including Scarsdale, White Plains, Yonkers, New Rochelle, Rye, Mount Kisco, Armonk, and Tarrytown. (cloud9.net) |
Cloud 9 Internet appears here because it came up in the search results for IT services in Scarsdale, NY when we checked in September 2026. Everything in their column is drawn from pages published on https://cloud9.net and links to the source. Where we could not find something published we say so, which means we did not find it, not that it does not exist. We make no claim about the quality of their service. All trademarks belong to their owners and no affiliation or endorsement is implied.
Four more things worth knowing about Cloud 9 Internet
Size and history
- Their about page states the company began in 1993 as Westchester's first Internet Service Provider and shifted from ISP to MSP by 2010. (cloud9.net)
NetSys: Independent since 1998. One office, in Brooklyn, and no private equity owner behind the name.
Industries they name
- Their industries hub names seven verticals, each with a dedicated page: government, municipal government, insurance agencies, non-profits, small to mid-sized businesses, distribution and manufacturing, and professional services. (cloud9.net)
NetSys: Twenty six industries with a page each, from healthcare and legal to hedge funds, auto dealers and government contractors.
Compliance work published
- Their municipal government page names New York and federal public-sector frameworks including the NY Cyber Incident Reporting Act, CISA guidance for local government, CIS Controls, and FOIL records obligations. (cloud9.net)
- Their industries hub names New York's 23 NYCRR 500 in connection with their insurance agency practice. (cloud9.net)
NetSys: Nine frameworks with a service page each: HIPAA, CMMC 2.0, SOC 2, NIST CSF 2.0, NYDFS 23 NYCRR 500, NY SHIELD, FTC Safeguards, PCI DSS and GLBA.
Rates on the website
- Their co-managed IT page describes their pricing approach in prose, stating that cost is based on the services selected. (cloud9.net)
NetSys: We do not publish rates. We quote per business rather than per seat, after a call, because a thirty person firm with two servers and a thirty person firm with a regulator are not the same job.
What we looked for on their site and could not find
privileged access, privileged identity management or managed credentials; an AI or automation practice.
That means we did not find it published, not that it does not exist. Ask them directly, and ask us the same questions. If Cloud 9 Internet publishes any of this and we missed it, write to info@netsysgroup.com and we will add it.
The honest fit: is NetSys the right Cloud 9 Internet alternative?
When Cloud 9 Internet is the better choice
A Westchester village, town or municipal department belongs with Cloud 9 Internet, and so does an insurance agency working to 23 NYCRR 500 or a non-profit that wants a provider based in White Plains with pages written for its sector. Their free municipal IT assessment, benchmarked against NY CIRA and CISA guidance, is a serious piece of work to take from anyone before committing.
When NetSys is the better choice
NetSys is the better call for a Scarsdale business that wants privileged access management, privileged identity management, an AI practice and disaster recovery planning already inside one agreement, month to month, with no early-exit penalty. We cover Scarsdale on site from one Brooklyn office, have been independent since 1998, and the disaster recovery work includes restores we perform and time.
NetSys and Cloud 9 Internet: FAQs
Is Cloud 9 Internet the same company as the old Westchester ISP?
Yes. Their about page states the company began in 1993 as Westchester's first internet service provider and moved from ISP to managed services provider by 2010. The name comes from that history. The current site publishes co-managed IT, cybersecurity, cloud infrastructure, backup and disaster recovery for Westchester organizations, with seven industry pages and one base of operations in White Plains. If you remember them as a connectivity company, the site is worth a fresh read before you rule anything in or out.
Who is a Cloud 9 Internet alternative in Scarsdale?
NetSys covers Scarsdale on site and sells a different bundle. One month to month agreement carries the managed IT and security work, PAM and PIM, disaster recovery planning and an in-house AI practice, with no early-exit penalty and a named account manager who gives you a real cell number. Independent since 1998, one Brooklyn office. The comparison worth making is which published commitments you would want to be holding someone to a year from now.
What are the contract terms, and can we switch mid-agreement?
NetSys agreements are month to month with no early-exit penalty, so the decision to switch is never trapped inside a term. Their Scarsdale page states that response times depend on the service agreement in place, and we came up empty looking for a published contract length or cancellation policy, so ask them for both in writing. The part of a switch worth planning early is the on-site work: we drive to Scarsdale from Brooklyn, so settle which visits are scheduled and what triggers an unscheduled one.
Which firm should a Westchester municipality hire?
On published evidence, start with Cloud 9 Internet. Their municipal government page is written for exactly that buyer, names NY CIRA, CISA guidance for local government, CIS Controls and FOIL obligations, and offers a free no-obligation assessment covering network, endpoint security, backup systems and remote access configuration. NetSys serves government contractors and publishes nine compliance frameworks with a page each, and we would put our free penetration test alongside their assessment, but we do not publish municipal material at that depth.
Get both answers in writing.
Fifteen minutes with a NetSys engineer, not a salesperson, and you will have our side of every question on this page in writing. Take it into any comparison you like.