NetSys vs. IT Management Solutions
IT Management Solutions publishes its own contract terms in plain sight: a fixed three year subscription billed annually, the first year payable on signing, no early termination fee. This page reads that against how NetSys sells the same work, because the agreement is where the two firms part company. They ranked on page one for Rockland County IT services in September 2026.
The short answer
The agreement is where these two firms differ most, so decide that before anything else. IT Management Solutions publishes a fixed three year subscription term billed annually, with the first year payable in full on signing and no early termination fee. NetSys is month to month, no term, no early-exit penalty, with cybersecurity, help desk, PAM, PIM, AI work and disaster recovery planning in the one agreement. Both models are legitimate. One suits a buyer who wants certainty, the other suits a buyer who wants an exit.
What IT Management Solutions is
IT Management Solutions works from Airmont, New York, and publishes a service area covering six New Jersey counties, four New York counties and the five New York City boroughs. Adam Gross is named as founder. The site is written for small and mid-sized businesses, typically organizations of ten to one hundred employees, and names six industries: CPA firms, real estate agencies, property managers, healthcare offices, construction and trades, and small businesses. Their managed IT page publishes a two week onboarding, documenting existing systems in week one and deploying monitoring agents, patch schedules and multi-factor authentication in week two.
Published headquarters: Airmont, NY. itmgmtsol.com
Three years annually versus thirty days
Their Terms of Service sets a fixed three year subscription term, billed annually, with the first year payable in full at signing, no early termination fee and no refunds. Read that twice, because it is a real commitment and a legible one: the term, the billing rhythm and the exit position are all published before you sign. NetSys sells the opposite arrangement. Month to month, leave any time, no early-exit penalty, which means the work has to be worth keeping every thirty days. Neither is a trick. Decide which pressure you would rather have on the relationship.
An SLA you can read before signing
Their Terms of Service states that SLA requests are answered within a maximum of twenty four hours, excluding weekends and holidays, and that there are no guaranteed uptimes. That is a specific answer and it deserves the credit, because you can read one sentence and know what you are buying. Their business IT page adds 24/7 monitoring, same day response, critical issues addressed immediately and most non-urgent requests resolved within hours. NetSys writes response commitments into the client agreement instead of the website, runs 24/7 monitoring, and gives you an account manager with a real cell number.
Identity from the account side
Their cybersecurity page names JumpCloud as the platform behind identity and access: one directory of accounts, enforced multi-factor authentication, conditional access rules, immediate offboarding across every system, and stale or shared logins removed. That is a clear answer with a tool named against it, and the offboarding part is what matters most in practice. NetSys works the same problem from the privileged end, with privileged access management and privileged identity management in the base agreement and a service page for each: administrator rights vaulted, granted for a window, then withdrawn. Ask both firms to demonstrate a leaver on a Friday afternoon.
What each of us publishes
Their column is quoted from pages on itmgmtsol.com and links to each one. Ours states what we commit to elsewhere on this site. Nothing below is our opinion of their work.
| The NetSys Group | IT Management Solutions | |
|---|---|---|
| Agreement | Month to month. Leave any time, no early-exit penalty. | Their Terms of Service page states a fixed three-year subscription term billed annually, with the first year payable in full on signing, no early termination fee, and no refunds. (itmgmtsol.com) |
| What the monthly fee covers | One agreement: AI services, cybersecurity, managed IT with help desk, PAM, PIM and disaster recovery planning. | Their managed IT services page lists six package components: 24/7 monitoring and support, remote and onsite help desk, patch management, IT asset management, vendor management, and device lifecycle planning, and describes a two-week onboarding in which existing systems are documented in week one and monitoring agents, patch schedules and multi-factor authentication are deployed in week two. (itmgmtsol.com) |
| Privileged access and credentials | PAM and PIM in the base agreement, each with a published service page describing the work. | Their cybersecurity page names JumpCloud for identity and access control, describing centralized accounts, enforced MFA and immediate offboarding across every system, alongside conditional access rules and removal of stale and shared logins. (itmgmtsol.com) |
| AI and automation | In-house practice led by Jamie Baum: readiness assessments, Copilot rollouts, custom agents and workflow automation. | We could not find an AI or automation practice published on their site. |
| Disaster recovery | A written plan plus restores that are performed and timed. More than 30 ransomware incidents handled in three years, every one recovered. | Their cloud solutions page names Dropsuite as an independent, searchable backup of cloud data covering the gap in the Microsoft and Google shared responsibility model, and describes independent backup of mail, files and collaboration data. (itmgmtsol.com) |
| Who answers | A NetSys engineer, plus a named account manager who gives you a real cell number. | Their business IT page lists 24/7 monitoring and same-day response, and states that critical issues are addressed immediately and most non-urgent requests are resolved within hours. (itmgmtsol.com) |
| Response commitments | Written into the agreement rather than implied on the website. | Their Terms of Service page states that SLA requests are responded to within a maximum of 24 hours excluding weekends and holidays, and that there are no guaranteed uptimes. (itmgmtsol.com) |
| Proof before you commit | A free Tier 1 external penetration test. The findings are yours whether or not you hire us. | Their home page offers a free IT and security assessment and a free 60-second network security quiz. (itmgmtsol.com) |
| Where they are | One office, in Brooklyn. On-site coverage across the New York metro, Long Island, the Hudson Valley, New Jersey, Connecticut, Pennsylvania, Maryland, Delaware and Florida, and remote delivery anywhere in the US. | Their locations page gives one location reference, "Airmont, NY and surrounding areas," and lists service areas across six New Jersey counties (Bergen, Essex, Hudson, Morris, Passaic, Union), four New York counties (Orange, Putnam, Rockland, Westchester) and the five New York City boroughs (The Bronx, Brooklyn, Manhattan, Queens, Staten Island). (itmgmtsol.com) |
IT Management Solutions appears here because it ranked on the first page of search results for IT services in Rockland County, NY when we checked in September 2026. Everything in their column is drawn from pages published on https://itmgmtsol.com and links to the source. Where we could not find something published we say so, which means we did not find it, not that it does not exist. We make no claim about the quality of their service. All trademarks belong to their owners and no affiliation or endorsement is implied.
Four more things worth knowing about IT Management Solutions
Size and history
- Their business IT page states the target client profile is small to mid-sized businesses, typically organizations with 10 to 100 employees. (itmgmtsol.com)
- Their about page names Adam Gross as founder. (itmgmtsol.com)
NetSys: Independent since 1998. One office, in Brooklyn, and no private equity owner behind the name.
Industries they name
- Their home page names six industries served: CPA firms, real estate agencies, property managers, healthcare offices, construction and trades, and small businesses. (itmgmtsol.com)
NetSys: Twenty six industries with a page each, from healthcare and legal to hedge funds, auto dealers and government contractors.
Compliance work published
- Their cybersecurity page names HIPAA and SOC2 as compliance frameworks it assists with, and names Vanta among the tools it deploys. (itmgmtsol.com)
NetSys: Nine frameworks with a service page each: HIPAA, CMMC 2.0, SOC 2, NIST CSF 2.0, NYDFS 23 NYCRR 500, NY SHIELD, FTC Safeguards, PCI DSS and GLBA.
Rates on the website
- Their checkout page publishes prices for a Managed Home IT product line: Home Secure Basic at $87/mo, Home Secure Plus at $110/mo, and Home Secure Complete at $1,800/yr with yearly billing only, each including a managed router with monitoring, one protected computer, and a DeleteMe identity-protection tier (Gold, Diamond and Platinum respectively). (itmgmtsol.com)
NetSys: We do not publish rates. We quote per business rather than per seat, after a call, because a thirty person firm with two servers and a thirty person firm with a regulator are not the same job.
What we looked for on their site and could not find
an AI or automation practice.
That means we did not find it published, not that it does not exist. Ask them directly, and ask us the same questions. If IT Management Solutions publishes any of this and we missed it, write to info@netsysgroup.com and we will add it.
The honest fit: is NetSys the right IT Management Solutions alternative?
When IT Management Solutions is the better choice
IT Management Solutions is the better choice for a ten to one hundred person business in Rockland or Bergen that wants a named founder in Airmont and a defined term rather than a rolling agreement. Their published two week onboarding sets out week one and week two in order, and the JumpCloud identity setup, with Vanta named for SOC 2 and HIPAA evidence, tells a CPA firm or a property manager what it is buying before anyone signs.
When NetSys is the better choice
Go with NetSys if you want the same region covered without a multi-year term: month to month, no early-exit penalty, and one agreement holding cybersecurity, the help desk, privileged access management, privileged identity management, disaster recovery planning and an in-house AI practice. On site across Rockland and the Hudson Valley from one Brooklyn office, independent since 1998, with 24/7 monitoring and an account manager whose cell number you will have.
NetSys and IT Management Solutions: FAQs
What does IT Management Solutions include?
The managed IT package lists six components: 24/7 monitoring and support, remote and onsite help desk, patch management, IT asset management, vendor management and device lifecycle planning. Onboarding is published as two weeks. Their cybersecurity page adds JumpCloud identity management, conditional access, and HIPAA and SOC 2 assistance with Vanta named among the tools, and their cloud solutions page names Dropsuite for independent backup of Microsoft 365 and Google data. We could not find an AI or automation practice published on their site, so raise that if it is on your list.
Is NetSys an IT Management Solutions alternative in Rockland County?
Yes, and the sharpest difference is the term. Both firms cover Rockland County, both publish 24/7 monitoring, and both do identity, backup and compliance work. NetSys adds privileged access management, privileged identity management and an in-house AI practice to the base agreement, sells the whole thing month to month with no early-exit penalty, and has been independent since 1998 out of a single Brooklyn office. If the three year subscription is the part you keep re-reading, that is the part we do differently.
What happens to our three year term if we want to switch?
Read your own signed agreement first, because that document governs and this page does not. Their published Terms of Service states a three year subscription billed annually, with no early termination fee and no refunds, so the precise effect of leaving early is a question for them and for your counsel. Taking over mid-term is ordinary work for us: credential and documentation handover, a verified restore before cutover, parallel monitoring, and nothing old retired until the new tooling is proving itself. Every NetSys agreement is month to month from day one.
Which firm publishes a service level agreement?
IT Management Solutions publishes theirs on the Terms of Service page: SLA requests answered within a maximum of twenty four hours, excluding weekends and holidays, with no guaranteed uptimes. That is a clear thing to be able to read before you sign. NetSys writes response commitments into the client agreement rather than the website, alongside 24/7 monitoring and an account manager who hands over a cell number. Either way, get the number that matters to you, weekend coverage included, into the contract you sign.
Get both answers in writing.
Fifteen minutes with a NetSys engineer, not a salesperson, and you will have our side of every question on this page in writing. Take it into any comparison you like.