NetSys vs. Nwaj Tech
Nwaj Tech and NetSys both publish an AI practice, and they are not the same practice. Theirs governs AI; ours builds with it. That distinction runs through this whole comparison, which sets their published positions beside ours for a Westport business choosing between two firms that cover Connecticut.
The short answer
It depends which AI problem is in front of you. Nwaj Tech publishes an AI governance line covering policy, risk assessment, model monitoring and third-party AI vendor risk, mapped to the EU AI Act, the NIST AI Risk Management Framework, ISO 42001 and SOC 2 AI controls. NetSys publishes the build side: readiness assessments, Copilot rollouts, custom agents and workflow automation, inside a month to month agreement that also carries security, help desk, privileged access and disaster recovery planning.
What Nwaj Tech is
Nwaj Tech is a remote-first Connecticut firm working from one published address on Main Street in Durham, founded by Scott Gombar, who ran an on-site IT provider for seven years before starting this one. Their published map covers fifteen Connecticut towns including Westport, five New York locations, Rhode Island and western Massachusetts. They publish the mechanics in detail: a forty control cybersecurity checklist across eight security domains, a five step ticket flow from intake to resolution, published response and satisfaction counters, and a pricing estimator that makes a visitor choose an on-site cadence rather than leave it vague.
Published headquarters: Durham, CT (16 Main Street #206, Durham, CT 06422). nwajtech.com
Governing AI against building with it
Their AI governance line runs to six disciplines: framework development, risk assessment and compliance, responsible implementation, policy documentation, model monitoring and lifecycle management, and third-party AI vendor risk, with published alignment to the EU AI Act, GDPR, the NIST AI Risk Management Framework, ISO 42001 and SOC 2 AI controls. If an insurer or a client questionnaire is asking who signed off on your use of AI, that is exactly the right work to buy. NetSys runs the other half of the problem, led by Jamie Baum: readiness assessments, Copilot rollouts, custom agents and workflow automation, with the policy written as the build goes in.
Two free assessments, looking different ways
Theirs is a sixty minute cybersecurity risk assessment across forty controls and eight domains, delivered in a five, forty five and ten minute format and returning gap counts, critical items, quick wins and prioritized next steps, with no obligation attached. That is a broad and genuinely useful offer. Ours points outward instead: a free Tier 1 external penetration test that looks at your business the way an attacker on the internet would, with the findings yours whether or not you hire us, and a Tier 2 source code test run in an isolated sandbox and quoted per codebase. Take both.
How often someone comes to Westport
They describe the work as primarily remote with on-site visits when needed, and their pricing estimator names four support plans by on-site cadence: unlimited remote, remote plus monthly on-site, remote plus quarterly on-site, and remote plus unlimited on-site. Making a buyer choose that explicitly is a good idea, because the question is easy to leave vague until the day it matters. NetSys covers Connecticut on site from Brooklyn and publishes the rest of the footprint rather than implying it, with 24/7 monitoring behind the remote half and a named account manager who gives you a real cell number.
What each of us publishes
Their column is quoted from pages on nwajtech.com and links to each one. Ours states what we commit to elsewhere on this site. Nothing below is our opinion of their work.
| The NetSys Group | Nwaj Tech | |
|---|---|---|
| Agreement | Month to month. Leave any time, no early-exit penalty. | We could not find contract length or cancellation terms published on their site. |
| What the monthly fee covers | One agreement: AI services, cybersecurity, managed IT with help desk, PAM, PIM and disaster recovery planning. | Their Managed IT Services page describes an all-inclusive, fixed-price program and lists six included components: 24/7 monitoring and proactive maintenance, help desk and user support, cybersecurity and threat protection, cloud and infrastructure management, backup and disaster recovery, and patch management and updates. (nwajtech.com) |
| Privileged access and credentials | PAM and PIM in the base agreement, each with a published service page describing the work. | Privileged access management is named on their free risk assessment page as one of the five controls listed under the "Access & Authentication" category of their 40-control checklist. (nwajtech.com) |
| AI and automation | In-house practice led by Jamie Baum: readiness assessments, Copilot rollouts, custom agents and workflow automation. | They publish an AI Governance Services line described as six disciplines: AI governance framework development, AI risk assessment and compliance, responsible and ethical AI implementation, AI policy and governance documentation, AI model monitoring and lifecycle management, and third-party AI and vendor risk management. The page lists alignment to the EU AI Act, GDPR and data privacy, the NIST AI Risk Management Framework, ISO/IEC 42001, and SOC 2 AI controls. (nwajtech.com) |
| Disaster recovery | A written plan plus restores that are performed and timed. More than 30 ransomware incidents handled in three years, every one recovered. | Their Data Backup & Recovery page lists cloud backup, on-site backup, real-time replication, regular backup testing, 24/7 support and monitoring, and Microsoft 365 / Google Workspace backup, and states they restore a single file, one email, or an entire backup. (nwajtech.com) |
| Who answers | A NetSys engineer, plus a named account manager who gives you a real cell number. | Their help desk page lists three contact channels (phone at 888.91.CYBER, email, and a client portal ticket), a five-step ticket flow from intake to resolution, states that callers reach a technician directly, and states the help desk is included with managed IT services. A separate page describes a 24/7 Security Operations Center. (nwajtech.com) |
| Response commitments | Written into the agreement rather than implied on the website. | Their help desk page publishes three animated counters set to 17 minutes average response time, 100% SLA met, and 100% CSAT score, and states that they hold themselves to defined response and resolution targets. (nwajtech.com) |
| Proof before you commit | A free Tier 1 external penetration test. The findings are yours whether or not you hire us. | They publish a free 60-minute cybersecurity risk assessment covering 40 controls across 8 security domains, delivered in a 5/45/10-minute format, producing a summary of gap counts, critical items, quick wins and prioritized next steps; the page states it is free with no obligation. (nwajtech.com) |
| Where they are | One office, in Brooklyn. On-site coverage across the New York metro, Long Island, the Hudson Valley, New Jersey, Connecticut, Pennsylvania, Maryland, Delaware and Florida, and remote delivery anywhere in the US. | Their About page publishes a three-state service map listing 15 Connecticut towns (Cheshire, Meriden, Middletown, New Haven, Wallingford, Southington, North Haven, Milford, Orange, West Haven, Hartford, Stamford, Westport, Stratford, Bridgeport), five New York locations (New York City, Westchester County, New Rochelle, Yonkers, White Plains) and Rhode Island, and describes the work as primarily remote with onsite visits when needed. The Managed IT Services page adds Western Massachusetts, and the site footer publishes one office address at 16 Main Street #206, Durham, CT 06422. (nwajtech.com) |
Nwaj Tech appears here because it came up in the search results for IT services in Westport, CT when we checked in September 2026. Everything in their column is drawn from pages published on https://nwajtech.com/ and links to the source. Where we could not find something published we say so, which means we did not find it, not that it does not exist. We make no claim about the quality of their service. All trademarks belong to their owners and no affiliation or endorsement is implied.
Four more things worth knowing about Nwaj Tech
Size and history
- Their About page publishes a founder-led timeline stating that founder Scott Gombar launched a predecessor on-site IT provider, TechsRUs, in 2007 and ran it for seven years, and opens with "This started almost 20 years ago." The home page publishes a counter referencing client incidents "since 2018," the footer reads "© 2018-2026," and the home FAQ states they serve businesses from a handful of users up to a few hundred. (nwajtech.com)
NetSys: Independent since 1998. One office, in Brooklyn, and no private equity owner behind the name.
Industries they name
- Their home page names four industries with dedicated sections, law firms, healthcare, financial services and auto dealerships, and their Managed IT Services page extends the list to small and mid-sized businesses, professional services, manufacturing and logistics, growing teams without internal IT, and businesses with compliance requirements. Their Westport page also names insurance agencies. (nwajtech.com)
NetSys: Twenty six industries with a page each, from healthcare and legal to hedge funds, auto dealers and government contractors.
Compliance work published
- Their About page names HIPAA, HITECH, PCI-DSS, GLBA, SOX and GDPR as the regulations their compliance work covers, and states the owner and CISO has spent over a decade guiding healthcare practices through HIPAA and HITECH, under a heading dating that work to 2014. (nwajtech.com)
- Their Cybersecurity page publishes a list of frameworks and regulations their approach maps to: the NIST Cybersecurity Framework, CIS Controls, Zero Trust, HIPAA, the FTC Safeguards Rule, GLBA, PCI DSS, and CMMC. (nwajtech.com)
NetSys: Nine frameworks with a service page each: HIPAA, CMMC 2.0, SOC 2, NIST CSF 2.0, NYDFS 23 NYCRR 500, NY SHIELD, FTC Safeguards, PCI DSS and GLBA.
Rates on the website
- They publish a pricing page with an interactive estimator where a visitor enters user count, file/Exchange/SQL servers, office sites, cloud platforms, backup GB and add-ons, and it names four support plan tiers by onsite cadence: Unlimited Remote Support, Remote + Monthly Onsite, Remote + Quarterly Onsite, and Remote + Unlimited Onsite. No dollar figures appear in the page content; the per-user and total monthly fields show placeholder dashes until the calculator runs. (nwajtech.com)
NetSys: We do not publish rates. We quote per business rather than per seat, after a call, because a thirty person firm with two servers and a thirty person firm with a regulator are not the same job.
What we looked for on their site and could not find
contract length or cancellation terms.
That means we did not find it published, not that it does not exist. Ask them directly, and ask us the same questions. If Nwaj Tech publishes any of this and we missed it, write to info@netsysgroup.com and we will add it.
The honest fit: is NetSys the right Nwaj Tech alternative?
When Nwaj Tech is the better choice
Nwaj Tech is the right call when the pressing question is governance rather than infrastructure: an AI policy you can hand to an auditor, a documented AI risk assessment, model monitoring, or a review of the AI vendors already inside your business. They publish HIPAA, HITECH, PCI DSS, GLBA, SOX and GDPR among the regulations their compliance work covers, a help desk where callers reach a technician directly, and Westport among the fifteen Connecticut towns on their published service map.
When NetSys is the better choice
Come to us when the AI question is a build question and the security work has to arrive with it. One NetSys agreement carries cybersecurity, an engineer-answered help desk, privileged access management, privileged identity management, disaster recovery planning and the AI practice, on month to month terms, with a free external penetration test to open the conversation. On the recovery side, we have handled more than thirty ransomware incidents in three years, every one fully recovered.
NetSys and Nwaj Tech: FAQs
What does Nwaj Tech include in its managed IT program?
The program is described as all-inclusive and fixed-price, with six listed components: 24/7 monitoring and proactive maintenance, help desk and user support, cybersecurity and threat protection, cloud and infrastructure management, backup and disaster recovery, and patch management and updates. Their help desk page adds three contact routes, phone, email and a client portal ticket, plus a five step ticket flow and a statement that callers reach a technician directly. A separate page describes a 24/7 security operations center.
Is Nwaj Tech a good fit for a Westport firm with no internal IT?
Their own pages point that way. The managed IT page names growing teams without internal IT among the businesses they serve, the home FAQ describes clients from a handful of users up to a few hundred, and Westport is one of the fifteen Connecticut towns on their published service map. The practical question is on-site cadence, which their pricing estimator forces you to pick, so choose the tier that matches how often you truly need hands on hardware.
What is a good Nwaj Tech alternative in Connecticut?
NetSys is worth a call if you want one firm carrying security, help desk, privileged access and AI builds under a single monthly agreement. We are independent, in business since 1998, working from Brooklyn with on-site coverage across Connecticut, New York, New Jersey and states down to Florida, and remote delivery anywhere in the United States. Nine compliance frameworks are published here with a service page each, and every agreement is month to month with no early-exit penalty.
What are the contract terms and how would switching work?
We could not find contract length or cancellation terms published on their site, so make that the first question, because the notice period sets the earliest date anything can move. After that, a switch away from a remote-first provider is mostly a documentation exercise: the tenant and the licenses have to be in your company name, the monitoring and endpoint agents get swapped account by account, and one restore gets tested before the old tooling comes off. NetSys terms are month to month from the first invoice, so the next decision stays yours.
Get both answers in writing.
Fifteen minutes with a NetSys engineer, not a salesperson, and you will have our side of every question on this page in writing. Take it into any comparison you like.