NetSys vs. Infinigence
Infinigence publishes more detail about its own service than most managed IT firms are willing to put in public. We found them on page one for Fairfield County searches. This page compares their published positions with ours, including the several places where theirs is the more specific answer.
The short answer
If you are buying inside the sixty mile radius Infinigence publishes around Sandy Hook, they are a serious option and this page will not pretend otherwise. They itemize what the managed plan covers, publish a virtual-machine restore test on the backup page, and sell on-demand work with no commitment to continue. NetSys is the choice when coverage has to reach past that radius, when PAM and PIM need to be named lines in the agreement, and when you want the whole stack under one month to month fee.
What Infinigence is
Infinigence has been in Sandy Hook, Connecticut since 2008, describes itself as locally owned and operated, and states a service area of roughly sixty miles around that one location, with travel or remote support available beyond it. Their site is unusually itemized. The managed services page lists patching for workstations and servers, security patching for the operating system and third-party applications, support for Microsoft 365, Google Workspace and QuickBooks, printer and plotter support, Active Directory provisioning, secure password storage and IT review sessions. Their compliance page names fourteen regulatory frameworks. Their security page names twelve areas, including incident forensics and physical security.
Published headquarters: Sandy Hook, CT (5 Walker Hill Road, Sandy Hook, CT 06482). infinigence.com
They itemize, we bundle
Infinigence publishes a line-by-line inclusion list for the managed plan, down to printer and plotter support for equipment you already own and Active Directory user provisioning. That kind of specificity is rare and it is useful, because it tells you in advance what will turn up as an extra invoice. Our agreement takes the opposite approach: one fee covering cybersecurity, help desk, PAM, PIM, disaster recovery planning and AI work, with scope defined by outcome rather than by task list. Put the same question to both firms, which is what happens the first time something falls outside the description.
On-demand work versus a standing agreement
Their on-demand page states there is no commitment to continue service, with billing taken at the time of service. That is a clean way to buy help without a relationship, and for some businesses it is exactly right. NetSys does not sell that way. We sign a monthly agreement, month to month, no minimum term and no early-exit penalty, because the security work only pays off when it is continuous: monitoring around the clock, patch cadence, privileged account hygiene, restore testing. The trade is commitment for coverage, running in both directions.
Frameworks named, frameworks built out
Their compliance page names fourteen frameworks, from HIPAA and PCI DSS to ISO/IEC 27001, FERPA and PIPEDA, and states that projects open with an assessment of current practice. Their security page describes aligning policy to NIST and CIS. Ours goes narrower and deeper: nine frameworks, each with its own service page describing the actual work, chosen because they are what our clients get audited against. HIPAA, CMMC 2.0, SOC 2, NIST CSF 2.0, NYDFS 23 NYCRR 500, NY SHIELD, FTC Safeguards, PCI DSS and GLBA. If your obligation appears on both lists, ask each firm who has done it recently.
What each of us publishes
Their column is quoted from pages on infinigence.com and links to each one. Ours states what we commit to elsewhere on this site. Nothing below is our opinion of their work.
| The NetSys Group | Infinigence | |
|---|---|---|
| Agreement | Month to month. Leave any time, no early-exit penalty. | Their on-demand page states there is no commitment to continue service and that billing and payment are taken at the time of service. (infinigence.com) |
| What the monthly fee covers | One agreement: AI services, cybersecurity, managed IT with help desk, PAM, PIM and disaster recovery planning. | Their managed services page publishes an itemized list of what the plan covers, including workstation and server patching and maintenance, security patching for OS and third-party applications, Microsoft Office, Google Workspace and QuickBooks support, printer and plotter support for existing equipment, Active Directory user and computer provisioning, secure password storage, backup management if subscribed, and IT review sessions. (infinigence.com) |
| Privileged access and credentials | PAM and PIM in the base agreement, each with a published service page describing the work. | Their security page lists twelve named security service areas: Network Security, Endpoint Security, Data Security, Identity Management, Monitoring & Response, Vulnerability Management, Security Training, Incident Forensics, Cloud Security, Security Patching, Physical Security and Surveillance. (infinigence.com) |
| AI and automation | In-house practice led by Jamie Baum: readiness assessments, Copilot rollouts, custom agents and workflow automation. | Their automation page describes automating repetitive IT tasks using scripting and technologies including PowerShell, APIs and custom integrations, and describes process mapping, KPI measurement and web-based dashboards. (infinigence.com) |
| Disaster recovery | A written plan plus restores that are performed and timed. More than 30 ransomware incidents handled in three years, every one recovered. | Their backup page publishes per-computer backup pricing with a storage tier, a lower-cost once-monthly backup option, a virtual-machine restoration test, data integrity testing, and a hard-drive archival handback. (infinigence.com) |
| Who answers | A NetSys engineer, plus a named account manager who gives you a real cell number. | Their new-client page uses the phrases 24/7 expert IT support and guaranteed response. (infinigence.com) |
| Response commitments | Written into the agreement rather than implied on the website. | Their Fairfield County page states same-day on-site and remote IT support across Fairfield County, including same-day on-site support for critical needs. (infinigence.com) |
| Proof before you commit | A free Tier 1 external penetration test. The findings are yours whether or not you hire us. | Their new-client page publishes a four-step onboarding sequence that includes a free, no-obligation quote. (infinigence.com) |
| Where they are | One office, in Brooklyn. On-site coverage across the New York metro, Long Island, the Hudson Valley, New Jersey, Connecticut, Pennsylvania, Maryland, Delaware and Florida, and remote delivery anywhere in the US. | Their service-areas page states they generally serve a 60-mile area around their primary Connecticut location and that they can travel or provide remote support beyond that area. (infinigence.com) |
Infinigence appears here because it ranked on the first page of search results for IT services in Fairfield County, CT when we checked in September 2026. Everything in their column is drawn from pages published on https://infinigence.com/ and links to the source. Where we could not find something published we say so, which means we did not find it, not that it does not exist. We make no claim about the quality of their service. All trademarks belong to their owners and no affiliation or endorsement is implied.
Four more things worth knowing about Infinigence
Size and history
- Their Fairfield County page states the company was established in 2008 and describes it as a locally owned and operated business headquartered in Sandy Hook, CT. (infinigence.com)
NetSys: Independent since 1998. One office, in Brooklyn, and no private equity owner behind the name.
Industries they name
- Their industry page lists industry categories they say they serve, including Healthcare, Legal, Financial, Education, Manufacturing, Construction, Retail, Hospitality, Government, Transportation, Energy and Automotive. (infinigence.com)
NetSys: Twenty six industries with a page each, from healthcare and legal to hedge funds, auto dealers and government contractors.
Compliance work published
- Their compliance page names fourteen regulatory frameworks, GDPR, HIPAA, PCI DSS, SOX, FISMA, CCPA, ISO/IEC 27001, COPPA, GLBA, FTC Act, FERPA, EU Cybersecurity Act, HITECH and PIPEDA, and states that compliance projects begin with an assessment of current practices. (infinigence.com)
- Their security page describes aligning security policies to NIST and CIS frameworks. (infinigence.com)
NetSys: Nine frameworks with a service page each: HIPAA, CMMC 2.0, SOC 2, NIST CSF 2.0, NYDFS 23 NYCRR 500, NY SHIELD, FTC Safeguards, PCI DSS and GLBA.
Rates on the website
- Their managed services page publishes a starting price per device per month and a prepayment discount. (infinigence.com)
- Their on-demand page publishes an hourly rate, billing increments and an onsite minimum. (infinigence.com)
NetSys: We do not publish rates. We quote per business rather than per seat, after a call, because a thirty person firm with two servers and a thirty person firm with a regulator are not the same job.
The honest fit: is NetSys the right Infinigence alternative?
When Infinigence is the better choice
Infinigence is the better call for a business inside that sixty mile service area that wants to know exactly what it is buying before signing. The managed plan is itemized. The backup page describes a virtual-machine restoration test, data integrity testing and a hard-drive archival handback, which is more than most providers publish about restores. You can try them on a single project without entering a standing arrangement. Same-day on-site support is stated for critical needs in Fairfield County.
When NetSys is the better choice
Bring us in when the requirement crosses that radius, or when the security side has to be named rather than implied. NetSys publishes PAM and PIM as base-agreement lines with a service page each, runs disaster recovery planning with restores performed and timed, and has handled more than 30 ransomware incidents in three years with every one fully recovered. On-site coverage reaches Connecticut, New York, New Jersey and beyond, and the agreement is month to month.
NetSys and Infinigence: FAQs
What does Infinigence include in its managed plan?
Their managed services page publishes the list. Workstation and server patching and maintenance, security patching for the operating system and third-party applications, support for Microsoft Office, Google Workspace and QuickBooks, printer and plotter support for equipment you already own, Active Directory user and computer provisioning, secure password storage, backup management if you subscribe to it, and IT review sessions. Their security page separately names twelve areas, among them identity management, monitoring and response, incident forensics, and physical security and surveillance.
Is NetSys a good Infinigence alternative?
It depends almost entirely on geography and on how much of the security stack you want in one place. Infinigence publishes a sixty mile service area around Sandy Hook and a detailed inclusion list. NetSys covers Connecticut, the New York metro, New Jersey, Pennsylvania, Maryland, Delaware and Florida on site, with remote delivery anywhere in the country. If you have offices in two states, or you need PAM and PIM named in the base agreement with an AI practice attached to it, we are the closer match.
Do we have to sign a contract with Infinigence?
Both firms make leaving easy, by different routes. Infinigence publishes an on-demand option stating no commitment to continue service, with billing at the time of service. NetSys signs a standing monthly agreement with no minimum term and no early-exit penalty, so you can end it at any renewal without paying to get out. We could not find contract length or cancellation terms for their managed plan published on their site, so if you are comparing the managed offerings rather than the on-demand ones, ask for that in writing.
Which firm should a Fairfield County business call first?
Call the one whose published boundaries match your buildings. Infinigence states same-day on-site and remote support across Fairfield County, inside a sixty mile radius around their Sandy Hook office. NetSys drives into Connecticut from Brooklyn and covers the wider Northeast corridor plus Florida on site. If everything you own sits inside their radius and you want itemized scope, start there. If your sites are spread out, or you are being audited against HIPAA, CMMC 2.0, SOC 2 or NYDFS 23 NYCRR 500, start with us.
Others ranking for IT services in Fairfield County, CT: Beyond IT Support · Go2techs · VTC Tech.
What we do in Fairfield County, CT · Every provider we have compared
Get both answers in writing.
Fifteen minutes with a NetSys engineer, not a salesperson, and you will have our side of every question on this page in writing. Take it into any comparison you like.