NetSys vs. XSolutions
XSolutions publishes an answer to the question buyers usually ask last: what happens if this does not work out. They put a sixty day satisfaction guarantee on the page. This comparison sets that guarantee, and the rest of what they publish, beside NetSys for a Westchester business weighing a Rockland County firm against a Brooklyn one.
The short answer
If you need an engineer able to be in your building quickly, XSolutions publishes a field technician dispatched from New City typically within one business hour, with a sixty day satisfaction guarantee behind the relationship. NetSys answers the same risk structurally instead, with month to month terms and no early-exit penalty, and puts privileged access management, privileged identity management, AI work and disaster recovery planning inside the one agreement.
What XSolutions is
Founded in 1999 and working from a single office at 20 Squadron Boulevard in New City, XSolutions serves Rockland, Westchester, Orange and Putnam counties in New York, four counties in northern New Jersey, and Connecticut. Their Westchester page states plainly that they are not located in the county and serve it from New City, which is worth knowing before you compare drive times. Their New City service page itemizes the monthly package in four groups, running from SOC monitoring and a managed firewall through unlimited remote support, encrypted backups and quarterly IT health reviews, and the leadership team is named on the about page.
Published headquarters: New City, NY (20 Squadron Blvd., STE 320, New City, NY 10956). xsolutions.com
Two ways of removing the same risk
Their answer is a sixty day satisfaction guarantee alongside a one month onboarding commitment, which is a real promise with a date attached to it. Ours is structural: every NetSys agreement is month to month with no early-exit penalty, so the sixtieth day carries the same weight as the six hundredth. Read both carefully, because they cover different moments. A guarantee tells you what happens if the start goes badly. A monthly term tells you what happens in year three, when the work has gone quiet and nobody is trying to impress you.
Who reaches the site, and how fast
New City to a Westchester office is a short drive, and they publish what that buys: tickets answered in under fifteen minutes and a field technician dispatched typically within one business hour when remote remediation is not enough. If your business stops when a server or a switch stops, that number is worth a great deal. NetSys covers Westchester on site from Brooklyn and publishes the rest of the footprint plainly, from Long Island and the Hudson Valley down through Florida, with everything else delivered remotely. Ask us for a realistic drive time before deciding it does not matter.
Who picks up at nine at night
Their New City page publishes a live-answer guarantee, unlimited remote support, a vendor liaison, an after-hours on-call coordinator, and 24/7 SOC and network monitoring. The on-call coordinator is the part worth noting, because outages do not wait for business hours. At NetSys the call goes to an engineer, and the account manager assigned to you hands out a real cell number rather than a queue position, with 24/7 monitoring running behind it. Ask both firms the same question: at ten on a Saturday night, who answers, and what can that person change before Monday?
What each of us publishes
Their column is quoted from pages on xsolutions.com and links to each one. Ours states what we commit to elsewhere on this site. Nothing below is our opinion of their work.
| The NetSys Group | XSolutions | |
|---|---|---|
| Agreement | Month to month. Leave any time, no early-exit penalty. | Their New City page publishes a 60-day satisfaction guarantee and a one-month onboarding commitment. (xsolutions.com) |
| What the monthly fee covers | One agreement: AI services, cybersecurity, managed IT with help desk, PAM, PIM and disaster recovery planning. | Their New City service page itemizes the package across four groupings: cybersecurity (24/7 SOC monitoring, AI-powered endpoint protection, managed firewall, dark web and phishing scanning, awareness training), unlimited tech support (live answer, unlimited remote support, vendor liaison, discounted project pricing), IT compliance and continuity (24/7 network health monitoring, encrypted backups, security patch management, email and spam filtering), and IT strategy (quarterly IT health and compliance reviews, tech budgeting and asset reporting). (xsolutions.com) |
| Privileged access and credentials | PAM and PIM in the base agreement, each with a published service page describing the work. | We could not find privileged access, privileged identity management or managed credentials named on their site. |
| AI and automation | In-house practice led by Jamie Baum: readiness assessments, Copilot rollouts, custom agents and workflow automation. | Their home page lists 'AI Usage Guidance' among their services, described as helping employees use AI tools safely, and their New City page offers an AI-Powered Tech Efficiency Assessment. (xsolutions.com) |
| Disaster recovery | A written plan plus restores that are performed and timed. More than 30 ransomware incidents handled in three years, every one recovered. | Their Backup & Disaster Recovery page publishes five components, image-based backup, onsite failover, cloud redundancy in geographically dispersed data centers, bare metal restore, and daily backup verification, and lists untested backups among the recovery gaps it describes. (xsolutions.com) |
| Who answers | A NetSys engineer, plus a named account manager who gives you a real cell number. | Their New City page publishes a live-answer guarantee, unlimited remote support, a vendor liaison, an after-hours on-call coordinator, and 24/7 SOC and network monitoring. (xsolutions.com) |
| Response commitments | Written into the agreement rather than implied on the website. | Their New City service page states support tickets are answered in under 15 minutes and that a field technician is dispatched from the New City office typically within one business hour when remote remediation is not sufficient. (xsolutions.com) |
| Proof before you commit | A free Tier 1 external penetration test. The findings are yours whether or not you hire us. | Their New City page offers three free pre-engagement evaluations: a network security assessment, a cybersecurity insurance audit, and an AI-powered tech efficiency assessment. (xsolutions.com) |
| Where they are | One office, in Brooklyn. On-site coverage across the New York metro, Long Island, the Hudson Valley, New Jersey, Connecticut, Pennsylvania, Maryland, Delaware and Florida, and remote delivery anywhere in the US. | Their site publishes one street address, 20 Squadron Blvd., STE 320, New City, NY 10956, and names a service area covering Rockland, Westchester, Orange and Putnam counties in NY, Bergen, Essex, Passaic and Hudson counties in NJ, and CT. (xsolutions.com) |
XSolutions appears here because it ranked on the first page of search results for IT services in Westchester County, NY when we checked in September 2026. Everything in their column is drawn from pages published on https://xsolutions.com/ and links to the source. Where we could not find something published we say so, which means we did not find it, not that it does not exist. We make no claim about the quality of their service. All trademarks belong to their owners and no affiliation or endorsement is implied.
Four more things worth knowing about XSolutions
Size and history
- Their About page states the company was founded in 1999, is based in New City, NY, and lists its leadership team by name and title. (xsolutions.com)
NetSys: Independent since 1998. One office, in Brooklyn, and no private equity owner behind the name.
Industries they name
- Their home page names four industries they serve: law firms, distribution companies, nonprofits, and construction companies. (xsolutions.com)
NetSys: Twenty six industries with a page each, from healthcare and legal to hedge funds, auto dealers and government contractors.
Compliance work published
- Their Managed Cybersecurity page names NIST-171, NIST-CSF, the FTC Safeguards Rule and NY SHIELD as frameworks they provide compliance assistance for. (xsolutions.com)
NetSys: Nine frameworks with a service page each: HIPAA, CMMC 2.0, SOC 2, NIST CSF 2.0, NYDFS 23 NYCRR 500, NY SHIELD, FTC Safeguards, PCI DSS and GLBA.
Rates on the website
- Their New City page describes their pricing structure in words as a flat per-computer fee covering help desk, maintenance, security tools and strategic IT road-mapping. (xsolutions.com)
NetSys: We do not publish rates. We quote per business rather than per seat, after a call, because a thirty person firm with two servers and a thirty person firm with a regulator are not the same job.
What we looked for on their site and could not find
privileged access, privileged identity management or managed credentials.
That means we did not find it published, not that it does not exist. Ask them directly, and ask us the same questions. If XSolutions publishes any of this and we missed it, write to info@netsysgroup.com and we will add it.
The honest fit: is NetSys the right XSolutions alternative?
When XSolutions is the better choice
A business in Rockland, northern Westchester or Bergen County that wants an engineer in the building this afternoon should call XSolutions first, because they dispatch from New City, typically within one business hour. Before signing, take the three free evaluations they publish: a network security assessment, a cybersecurity insurance audit and a tech efficiency assessment. Their backup page names five components, among them bare metal restore and daily backup verification.
When NetSys is the better choice
We are the better call when an insurer or a client audit is driving the decision. NetSys publishes nine compliance frameworks with a service page each, among them NY SHIELD, FTC Safeguards, NYDFS 23 NYCRR 500 and HIPAA, and offers any business a free Tier 1 external penetration test with the findings yours either way, plus a Tier 2 source code test run in an isolated sandbox and quoted per codebase.
NetSys and XSolutions: FAQs
What does XSolutions include in its monthly plan?
Their New City service page groups the package four ways. Cybersecurity covers 24/7 SOC monitoring, endpoint protection, a managed firewall, dark web and phishing scanning, and awareness training. Unlimited tech support covers live answer, unlimited remote support, a vendor liaison and discounted project work. Compliance and continuity covers network health monitoring, encrypted backups, security patch management and email filtering. Strategy covers quarterly IT health and compliance reviews plus budgeting and asset reporting. Ask which of those four groups changes as your headcount grows.
Is XSolutions the same kind of provider as NetSys?
Close in category, different in shape. Both publish a single office address and free evaluations before you sign. XSolutions works from New City in Rockland County and names four industries: law firms, distribution companies, nonprofits and construction. NetSys works from Brooklyn, publishes twenty six industry pages, and folds the AI practice, the privileged access work and disaster recovery planning into the same agreement as the help desk.
What is the best XSolutions alternative for a Westchester company?
It depends which way your risk points. If the risk is downtime and you want short drive times, a Rockland or Westchester firm is the sensible answer. If the risk is compliance or a ransomware event you would have to explain to your largest client, NetSys is the alternative worth a call: security first, independent since 1998, 24/7 monitoring, on-site coverage across the county and remote delivery nationwide. Take both free assessments and compare what each one finds.
Do we have to sign a term contract with either firm?
Ask, because the published answers differ in kind. XSolutions publishes a sixty day satisfaction guarantee and a one month onboarding commitment, and beyond that we could not find a stated contract length or cancellation policy on their site. NetSys agreements are month to month with no early-exit penalty, so leaving costs a month of notice and nothing else. Whatever you end up signing, read the auto-renewal clause and the notice period before you read the fee, because those two lines decide how much the fee matters.
Others ranking for IT services in Westchester County, NY: KL Tech Consulting · Hi-Tek Data · ProTech IT Solutions.
What we do in Westchester County, NY · Every provider we have compared
Get both answers in writing.
Fifteen minutes with a NetSys engineer, not a salesperson, and you will have our side of every question on this page in writing. Take it into any comparison you like.