NetSys vs. Exigent
Exigent came up when we searched for IT services in Morristown, New Jersey in September 2026. It puts more operational detail in public than most firms in this category, which makes this a close comparison. Here is what each firm commits to in writing on its own site.
The short answer
This one is a genuinely close call. Exigent publishes a cancellation right early in an engagement, a 30 minute dispatcher acknowledgment for business-hours tickets, a severity based priority matrix and a backup design described down to the replication interval. Choose NetSys if you want privileged access and identity management in the base agreement, an AI team that builds rather than advises, and terms that stay month to month with no early-exit penalty.
What Exigent is
Exigent works from Morristown, New Jersey, with offices in New York, Denver and Los Angeles, and publishes a county level service area for each metro instead of a vague radius. Their About page gives a 1997 founding by Daniel Haurey Jr., more than forty employees, and a 2026 transition in which Gerald Busardo was named CEO and President. Typical clients are published as 15 to 250 employees, with an entry point noted at ten to fourteen technology users. What stands out across the site is how much is written down: acknowledgment targets, a priority matrix, backup intervals and a cancellation right.
Published headquarters: Morristown, New Jersey. exigent.net
Two different ways out of a bad fit
Their Assurance page publishes a cancellation right if you are not satisfied in the first three months, described on the page as a 180 day guarantee. That is a real commitment and very few firms in this market write one down. The difference is where the protection sits. Theirs covers the start of the relationship, which is when most engagements go wrong. Ours has no start or end: every NetSys agreement is month to month with no early-exit penalty, so the pressure to keep earning the account lands every thirty days, in year four as much as in month two.
Backup architecture, published in detail
Their backup and disaster recovery page publishes continuous backups as often as every fifteen minutes to an appliance they provide, encrypted and compressed transmission to a United States data center, and replication to a second data center so a third copy lives in a geographically distinct region. Anyone shopping providers should hold that page up as the standard for what to ask. We publish the other half of the same question: a written recovery plan, restores that are performed and timed, and more than 30 ransomware incidents handled in three years, every one fully recovered. Design and rehearsal are both worth paying for.
Advice about AI, or hands on it
Their Business-First AI offering is governance work: readiness and an acceptable use policy, inside a six stage adoption framework that runs from Understand through Improve. The page states plainly that they do not sell AI software, which is a defensible position and tells a buyer exactly what is on offer. NetSys sells the build. Jamie Baum leads the practice in house, and the sequence is a readiness assessment followed by Copilot rollouts, custom agents and automation that changes how a workflow runs. If you want policy settled first and tools chosen later, their model is the cleaner one.
What each of us publishes
Their column is quoted from pages on exigent.net and links to each one. Ours states what we commit to elsewhere on this site. Nothing below is our opinion of their work.
| The NetSys Group | Exigent | |
|---|---|---|
| Agreement | Month to month. Leave any time, no early-exit penalty. | Their Assurance page publishes a no-penalty cancellation right in the early part of an engagement, described on the page as a 180-day guarantee and as the ability to cancel if not satisfied in the first three months. (exigent.net) |
| What the monthly fee covers | One agreement: AI services, cybersecurity, managed IT with help desk, PAM, PIM and disaster recovery planning. | Their managed IT services page states that all managed services engagements include unlimited remote IT support with continuous monitoring, proactive maintenance, an IT strategy roadmap, and basic security tools. (exigent.net) |
| Privileged access and credentials | PAM and PIM in the base agreement, each with a published service page describing the work. | We could not find privileged access, privileged identity management or managed credentials named on their site. |
| AI and automation | In-house practice led by Jamie Baum: readiness assessments, Copilot rollouts, custom agents and workflow automation. | They publish a Business-First AI guidance offering covering AI readiness, AI acceptable-use policy and governance, and a six-stage adoption framework (Understand, Discover, Prioritize, Govern, Implement, Improve); the page states they do not sell AI software and names Shield Technology Partners as a source of shared resources. (exigent.net) |
| Disaster recovery | A written plan plus restores that are performed and timed. More than 30 ransomware incidents handled in three years, every one recovered. | Their backup and disaster recovery page publishes continuous backups as frequently as every 15 minutes to an Exigent-provided on-premises appliance, encrypted and compressed transmission to a U.S.-based data center, and replication to a secondary data center creating a third copy in a geographically distinct region. (exigent.net) |
| Who answers | A NetSys engineer, plus a named account manager who gives you a real cell number. | Their strategic account management page publishes that every Assurance agreement includes dedicated time for proactive strategic consulting from a Technical Advisor, covering technology roadmap development, periodic business reviews, cybersecurity and risk discussions, and technology lifecycle planning, separate from the day-to-day Service Team. (exigent.net) |
| Response commitments | Written into the agreement rather than implied on the website. | Their customer support page publishes a 30-minute dispatcher acknowledgment for service request tickets submitted during business hours, immediate acknowledgment for after-hours requests, and describes a priority matrix based on severity, number of affected users and operational risk. (exigent.net) |
| Proof before you commit | A free Tier 1 external penetration test. The findings are yours whether or not you hire us. | Their penetration testing page publishes a free consultation as the entry point and states that penetration testing cost varies by business size, types of testing required, system complexity, and remediation. (exigent.net) |
| Where they are | One office, in Brooklyn. On-site coverage across the New York metro, Long Island, the Hudson Valley, New Jersey, Connecticut, Pennsylvania, Maryland, Delaware and Florida, and remote delivery anywhere in the US. | They publish a county-level service area for each of their four metros: 13 named New Jersey counties, the five New York City boroughs plus Rockland, Orange and Westchester, ten named Denver-area counties, and Los Angeles County. (exigent.net) |
Exigent appears here because it came up in the search results for IT services in Morristown, NJ when we checked in September 2026. Everything in their column is drawn from pages published on https://www.exigent.net and links to the source. Where we could not find something published we say so, which means we did not find it, not that it does not exist. We make no claim about the quality of their service. All trademarks belong to their owners and no affiliation or endorsement is implied.
Four more things worth knowing about Exigent
Size and history
- Their About page publishes a 1997 founding by Daniel Haurey Jr., a Morristown, New Jersey headquarters, more than 40 employees across their offices, and a 2026 transition in which Gerald Busardo was named CEO and President as Haurey retired from daily operations. (exigent.net)
NetSys: Independent since 1998. One office, in Brooklyn, and no private equity owner behind the name.
Industries they name
- Their who-we-work-with page names healthcare, legal, nonprofit, financial services and manufacturing as areas of expertise, and publishes a typical client size range of 15 to 250 employees, with an entry point noted at 10 to 14 technology users. (exigent.net)
NetSys: Twenty six industries with a page each, from healthcare and legal to hedge funds, auto dealers and government contractors.
Compliance work published
- Their penetration testing page names PCI, HIPAA, DFARS and 23 NYCRR 500 as regulatory standards the testing can address, and their cybersecurity page names HIPAA and PCI DSS. (exigent.net)
NetSys: Nine frameworks with a service page each: HIPAA, CMMC 2.0, SOC 2, NIST CSF 2.0, NYDFS 23 NYCRR 500, NY SHIELD, FTC Safeguards, PCI DSS and GLBA.
Rates on the website
- They publish an interactive managed IT services pricing calculator that returns a ballpark monthly investment range based on number of users and the selected support tier (Complete or Resolution), and the page states the output is an estimate rather than a quote. (exigent.net)
- Their Assurance page publishes a minimum monthly spend of $2,000 and states that an average managed IT services agreement costs approximately $40,000 annually. (exigent.net)
NetSys: We do not publish rates. We quote per business rather than per seat, after a call, because a thirty person firm with two servers and a thirty person firm with a regulator are not the same job.
What we looked for on their site and could not find
privileged access, privileged identity management or managed credentials.
That means we did not find it published, not that it does not exist. Ask them directly, and ask us the same questions. If Exigent publishes any of this and we missed it, write to info@netsysgroup.com and we will add it.
The honest fit: is NetSys the right Exigent alternative?
When Exigent is the better choice
Exigent is the right call if you run a New Jersey business somewhere between fifteen and two hundred fifty people and you want commitments you can read before you dial. A 30 minute acknowledgment target for business-hours tickets is published, and so is a Technical Advisor whose strategy time is written into the agreement and kept separate from the day to day service team. That is a well documented offer.
When NetSys is the better choice
NetSys fits when privileged access and privileged identity management need to sit in the base agreement, each with a page describing the work, and when your compliance pressure comes from New York rules such as NYDFS 23 NYCRR 500 and SHIELD alongside HIPAA and PCI DSS. Month to month terms, an account manager who hands you a real cell number, 24/7 monitoring, and a free Tier 1 external penetration test to open.
NetSys and Exigent: FAQs
What does Exigent include in a managed services agreement?
Their managed IT page states that every managed services engagement includes unlimited remote support with continuous monitoring, proactive maintenance, an IT strategy roadmap and basic security tools. Their strategic account management page adds dedicated strategy time with a Technical Advisor, separate from the service team. Response targets are published on their support page: 30 minutes for a business-hours acknowledgment and immediate acknowledgment after hours. We could not find privileged access or privileged identity management described on the site, so ask where credential management sits if that matters to you.
Is Exigent the same kind of firm as NetSys?
Close, with two real differences. Both are independent regional firms with senior people and published service areas, and their About page gives a 1997 founding, a year before NetSys started in 1998. The differences are model rather than size. Their AI offering is advisory by design and their page states they do not sell software, while ours builds inside your tenant. Their commitment sits in a guarantee at the start of the engagement; ours is month to month for the life of the relationship.
Can we switch from Exigent to NetSys without downtime?
Yes, if the handover is planned rather than announced. We collect credentials, documentation, license records and backup configurations, prove a restore from the existing backup set before anything is cut over, then run monitoring in parallel until the old tooling can be retired. Exigent publishes an appliance based backup with offsite replication, which usually means the inventory is well documented and a transition is straightforward. Our terms are month to month from the first invoice, so nothing about the move commits you to us.
Which Exigent alternative covers northern New Jersey?
NetSys covers New Jersey on site from one office in Brooklyn, along with the New York metro, Long Island, Westchester, the Hudson Valley, Connecticut, Pennsylvania, Maryland, Delaware and Florida, plus remote delivery anywhere in the United States. If you want an office in Morristown itself, Exigent publishes one and we do not. If you want a single senior team carrying security, AI, PAM, PIM and disaster recovery planning under one month to month agreement, that is what we sell.
Get both answers in writing.
Fifteen minutes with a NetSys engineer, not a salesperson, and you will have our side of every question on this page in writing. Take it into any comparison you like.