NetSys vs. IT Solutions
IT Solutions runs fourteen offices across the United States and Canada, with headquarters in Pennsylvania and its nearest office to Uniondale in Syosset. NetSys works from one office in Brooklyn. This page compares what each firm publishes, so a Nassau County buyer can decide which shape of provider suits the business.
The short answer
IT Solutions fits a Uniondale business that wants a national provider: fourteen offices, a client portal, a published AI program and a vCISO service. NetSys fits a business that wants the engineers close by, with 24/7 monitoring, privileged access management, privileged identity management and disaster recovery planning carried inside one month to month agreement. Read their published support hours against your own before deciding, because that is where the two models differ most.
What IT Solutions is
IT Solutions lists fourteen office addresses across the United States and Canada, with Fort Washington, Pennsylvania as headquarters and Syosset as the Long Island office nearest Uniondale. Their about page states more than thirty years providing managed services nationwide, and names Garrett Graney, who became president in 2000, later chief executive, and is now an executive advisor and board member. The managed package publishes its security line items: endpoint detection and response, email threat protection, security awareness training, dark web monitoring, multi-factor authentication, and web and DNS protection, alongside onboarding, offboarding and subsidized PC provisioning. Their cybersecurity page names HIPAA, PCI-DSS, CMMC and GDPR, plus a vCISO service.
Published headquarters: Fort Washington, PA (published as the Philadelphia-area office and "multinational headquarters"); nearest office to Uniondale is Syosset, NY (listed as "Long Island, NY"). itsolutions-inc.com
When the desk is open, and where
Their client support page publishes per-office phone numbers, a helpdesk email address, a client portal for self-service and remote support at select locations, with weekday business hours listed office by office, from 7 AM to 5 PM through 8:30 AM to 5 PM local time, and an after-hours line published for the Albuquerque and Santa Fe office. The Long Island office in Syosset is listed as by appointment only. That is more transparency than most firms offer. It also means a Uniondale buyer should ask, in writing, who answers at 2 AM and how a site visit gets arranged.
Two AI programs, different jobs
Their AI services page names three offerings: a Microsoft 365 AI readiness program, an AI access control project, and a managed AI platform sold as a service, with Copilot and Claude both named. Access control for AI tools is a real and underserved problem, and publishing it as its own project is a good sign. The NetSys practice sits further down the build side: readiness work, Copilot rollouts, custom agents and automation written against one company's process. If your question is governance, theirs is a strong page. If it is what to build first, ask us both.
What the agreement carries
Their managed package publishes its contents openly, from endpoint detection and response to dark web monitoring, multi-factor authentication and security awareness training, plus workplace items like employee onboarding, offboarding and subsidized PC provisioning. We searched for privileged access or privileged identity management, response-time commitments, a free assessment before signing and contract terms, and could not find those published. NetSys carries PAM and PIM in the base agreement with a page describing each, publishes a free Tier 1 external penetration test, and signs month to month. Four questions with four written answers is a fair thing to require of any shortlist.
What each of us publishes
Their column is quoted from pages on itsolutions-inc.com and links to each one. Ours states what we commit to elsewhere on this site. Nothing below is our opinion of their work.
| The NetSys Group | IT Solutions | |
|---|---|---|
| Agreement | Month to month. Leave any time, no early-exit penalty. | We could not find contract length or cancellation terms published on their site. |
| What the monthly fee covers | One agreement: AI services, cybersecurity, managed IT with help desk, PAM, PIM and disaster recovery planning. | The cybersecurity line items published inside the managed IT package are endpoint detection and response, email threat protection and monitoring, security awareness training, dark web monitoring, M365 Shield alerts, multi-factor authentication, and web and DNS protection; the workplace services items include employee onboarding and offboarding and subsidized PC provisioning. (itsolutions-inc.com) |
| Privileged access and credentials | PAM and PIM in the base agreement, each with a published service page describing the work. | We could not find privileged access, privileged identity management or managed credentials named on their site. |
| AI and automation | In-house practice led by Jamie Baum: readiness assessments, Copilot rollouts, custom agents and workflow automation. | Their AI services page publishes three named AI offerings: a Microsoft 365 AI Readiness Program, an AI Access Control Project, and a Managed AI Platform described as AI as a Service; Microsoft Copilot and Claude are both named. (itsolutions-inc.com) |
| Disaster recovery | A written plan plus restores that are performed and timed. More than 30 ransomware incidents handled in three years, every one recovered. | Their cybersecurity page publishes Backup & Disaster Recovery as a service, and Backup & Disaster Recovery is also listed as a key service area under both Cybersecurity & Compliance and Managed IT on the services index; the managed IT package separately lists "Server backup" as a line item. (itsolutions-inc.com) |
| Who answers | A NetSys engineer, plus a named account manager who gives you a real cell number. | Their client-support page publishes per-office phone numbers, a helpdesk email address, a client portal for self-service, and ScreenConnect remote support at select locations, along with weekday business hours for each office (ranging from 7 AM-5 PM to 8:30 AM-5 PM local time), an after-hours line for the Albuquerque/Santa Fe office, and a by-appointment-only listing for the Long Island, NY office. (itsolutions-inc.com) |
| Response commitments | Written into the agreement rather than implied on the website. | We could not find published response-time commitments. |
| Proof before you commit | A free Tier 1 external penetration test. The findings are yours whether or not you hire us. | We could not find a free assessment or test offered before signing. |
| Where they are | One office, in Brooklyn. On-site coverage across the New York metro, Long Island, the Hudson Valley, New Jersey, Connecticut, Pennsylvania, Maryland, Delaware and Florida, and remote delivery anywhere in the US. | Their contact page lists 14 office addresses across the United States and Canada and identifies the Fort Washington, PA office as headquarters; the New York presence is a Long Island office in Syosset. (itsolutions-inc.com) |
IT Solutions appears here because it came up in the search results for IT services in Uniondale, NY when we checked in September 2026. Everything in their column is drawn from pages published on https://www.itsolutions-inc.com/ and links to the source. Where we could not find something published we say so, which means we did not find it, not that it does not exist. We make no claim about the quality of their service. All trademarks belong to their owners and no affiliation or endorsement is implied.
Four more things worth knowing about IT Solutions
Size and history
- Their about page publishes over 30 years of experience providing managed services and IT solutions nationwide, and states that Garrett Graney became President in 2000, later CEO, and is now an Executive Advisor and Board Member. (itsolutions-inc.com)
NetSys: Independent since 1998. One office, in Brooklyn, and no private equity owner behind the name.
Industries they name
- Their industries page names seven industries: Healthcare, Legal Services, Financial Services, Construction, Life Sciences, Manufacturing, and Nonprofit. (itsolutions-inc.com)
NetSys: Twenty six industries with a page each, from healthcare and legal to hedge funds, auto dealers and government contractors.
Compliance work published
- Their cybersecurity page names HIPAA, PCI-DSS, CMMC and GDPR as compliance frameworks it supports, and publishes vCISO among its named services. (itsolutions-inc.com)
NetSys: Nine frameworks with a service page each: HIPAA, CMMC 2.0, SOC 2, NIST CSF 2.0, NYDFS 23 NYCRR 500, NY SHIELD, FTC Safeguards, PCI DSS and GLBA.
Rates on the website
We could not find this published on their site.
NetSys: We do not publish rates. We quote per business rather than per seat, after a call, because a thirty person firm with two servers and a thirty person firm with a regulator are not the same job.
What we looked for on their site and could not find
contract length or cancellation terms; response-time commitments; rates; privileged access, privileged identity management or managed credentials; a free assessment before signing.
That means we did not find it published, not that it does not exist. Ask them directly, and ask us the same questions. If IT Solutions publishes any of this and we missed it, write to info@netsysgroup.com and we will add it.
The honest fit: is NetSys the right IT Solutions alternative?
When IT Solutions is the better choice
IT Solutions makes sense for a Uniondale business that is part of something bigger: offices in fourteen cities across two countries, a client portal, subsidized PC provisioning, security awareness training and dark web monitoring inside the managed package, and a vCISO service for firms that need security leadership without hiring it outright. Their published AI access control work is a good reason to take the meeting.
When NetSys is the better choice
NetSys fits a Nassau County business that wants the same firm on the phone, on site and on the security work, with 24/7 monitoring and an account manager reachable on a cell number. PAM, PIM, disaster recovery planning, compliance across nine frameworks and AI implementation sit in one agreement, month to month, with no early-exit penalty. Long Island is inside the on-site coverage we publish, and the first penetration test costs nothing.
NetSys and IT Solutions: FAQs
Is IT Solutions the same as ITSolutions Inc.?
The firm publishing at itsolutions-inc.com is the one that appears in Uniondale search results, and its contact page lists fourteen office addresses across the United States and Canada with Fort Washington, Pennsylvania identified as headquarters. The New York presence is a Long Island office in Syosset. Because the trading name is a common phrase, match the address on any proposal against the office list on that page, then confirm which office would hold your account and which one sends an engineer to Nassau County when something needs hands.
Who answers an IT Solutions support call outside business hours?
Their client support page publishes weekday business hours for each office, ranging from 7 AM to 5 PM through 8:30 AM to 5 PM local time, and publishes an after-hours line for the Albuquerque and Santa Fe office. We could not find response-time commitments published anywhere on the site. So ask what out-of-hours cover looks like specifically for the Long Island office, and get the answer into the agreement. NetSys runs 24/7 monitoring, and every client has a named account manager who hands over a real cell number.
What is an IT Solutions alternative near Uniondale?
The structural question comes first. They publish a national organization with fourteen offices, a client portal and per-office phone numbers, while we publish one senior team in Brooklyn that you reach directly. NetSys has been independent since 1998 and covers Long Island on site. A single agreement carries cybersecurity, managed IT with help desk, privileged access management, privileged identity management, disaster recovery planning and AI adoption work, month to month. Both models work in practice. Which one fits depends on whether your sites sit in one state or eight.
How does switching away from a national provider work?
The mechanics are the same as any handover, with one addition: national firms often hold licensing, hardware leases and portal accounts centrally, so the inventory takes longer. We collect credentials and documentation, verify that backups exist and restore, confirm who owns each subscription and domain registration, then run monitoring in parallel until nothing is unaccounted for. We could not find contract length or cancellation terms published on their site, so establish your notice period before you start any of this.
Get both answers in writing.
Fifteen minutes with a NetSys engineer, not a salesperson, and you will have our side of every question on this page in writing. Take it into any comparison you like.