
NetSys vs. NexusTek
NexusTek is a capable national MSP that increasingly describes its market as mid market to enterprise. That is exactly the detail a hundred person company should notice: on a roster like that, who gets the senior engineers?
The short answer
NexusTek serves mid market and enterprise across four countries. NetSys serves mid sized businesses as its core market, with senior engineers on every account and security, AI, PAM, PIM and DR planning included, month to month.
What NexusTek is
NexusTek runs from the Denver area, has operated for more than two decades, and provides managed IT, cloud, cybersecurity and consulting to organizations across the United States, Canada, Mexico and the United Kingdom. It holds SOC 2 certification, collects CRN honors regularly, and has been building out offerings aimed at mid market and enterprise buyers in sectors like financial services and utilities.
Where a mid sized firm sits on the roster
When a provider's growth strategy points at enterprise, a fifty person company is a small account by definition. At NetSys, businesses from roughly ten to a few hundred seats are not a segment of the practice; they are the practice. The engineers on your environment are the same ones on our largest, because there is no tiering to climb.
Complete on day one
Our monthly agreement includes the things mid sized firms most often discover are extras: privileged access and privileged identity management, disaster recovery planning with a restore performed and timed, an in-house AI practice, and security as the core rather than a package. Month to month, against an industry norm of one to three year auto-renewing terms.
A footprint stated honestly
We publish where engineers go on-site: New York City, Long Island, Westchester, the Hudson Valley, North Jersey and Fairfield County, CT. Everywhere else, on-site visits are arranged in advance and scoped in the proposal. Buyers deserve the plain version of this from every provider, because remote-first only works when the edge cases are already decided.
What each of us publishes
Their column is quoted from pages on their site and links to each one. Ours states what we commit to elsewhere on this site. Nothing below is our opinion of their work.
| The NetSys Group | NexusTek | |
|---|---|---|
| Agreement | Month to month. Leave any time, no early-exit penalty. | We could not find contract length or cancellation terms published on their site. |
| What the monthly fee covers | One agreement: AI services, cybersecurity, managed IT with help desk, PAM, PIM and disaster recovery planning. | Their managed IT services page names five components: Infrastructure Management, Service Desk, Field Services, Patching, and Managed Hybrid Cloud. (nexustek.com) |
| Privileged access and credentials | PAM and PIM in the base agreement, each with a published service page describing the work. | We could not find privileged access, privileged identity management or managed credentials named on their site. |
| AI and automation | In-house practice led by Jamie Baum: readiness assessments, Copilot rollouts, custom agents and workflow automation. | They publish an AI practice with four named service lines (AI Consulting, Forward Deployed Engineering, AI Security, Managed AI Services) and a "Forward Deployed Engineering" model that places a named senior engineer inside the client's team. (nexustek.com) |
| Disaster recovery | A written plan plus restores that are performed and timed. More than 30 ransomware incidents handled in three years, every one recovered. | Their disaster recovery page defines RTO and RPO and states that their backup engineers handle deployment, monitoring, and emergency restorations. (nexustek.com) |
| Who answers | A NetSys engineer, plus a named account manager who gives you a real cell number. | Their support page publishes four contact channels (portal, live chat, email, phone), a stated after-hours window, a remote-support tool, and separate phone lines for legacy Symmetrix and legacy ICCS client bases. (nexustek.com) |
| Response commitments | Written into the agreement rather than implied on the website. | They publish a 99.9% uptime SLA scoped to their private cloud environments, alongside a private cloud description that includes fixed-cost billing. (nexustek.com) |
| Proof before you commit | The free assessment is a remote external penetration test, limited to the information available to NetSys and the external scope we agree with you. | Their data and AI page names an "AI Readiness Assessment and Strategy" and an "AI Readiness Workshop" with listed components. (nexustek.com) |
| Where they are | One office, in Brooklyn. On-site across New York City, Long Island, Westchester, the Hudson Valley, North Jersey and Fairfield County, CT, with remote managed IT nationwide. | Their about page publishes three office addresses (Greenwood Village CO headquarters, Irvine CA, New York NY), Network Operations Centers across the country, and customers in 48 states plus Canada, Europe, and Mexico. (nexustek.com) |
NexusTek appears here because it came up in the search results for managed IT services when we checked in September 2026. Everything in their column is drawn from pages published on https://www.nexustek.com/ and links to the source. Where we could not find something published we say so, which means we did not find it, not that it does not exist. We make no claim about the quality of their service. All trademarks belong to their owners and no affiliation or endorsement is implied.
Four more things worth knowing about NexusTek
Size and history
- Their about page publishes counters reading 30+ years of service excellence, 1,200+ active clients, a 98% client satisfaction rating, 10 consecutive years on the CRN MSP500, 250+ skilled engineers, 100+ strategic partnerships, and an average client relationship of about 6 years. (nexustek.com)
NetSys: Independent since 1998. One office, in Brooklyn, and no private equity owner behind the name.
Industries they name
- Their site navigation names nine industries: Private Equity, Hospitality, Manufacturing, Life Sciences, Healthcare, Energy, Construction, Horticulture, and Financial Services; their about page describes the target buyer as mid-to-enterprise companies. (nexustek.com)
NetSys: Twenty six industries with a page each, from healthcare and legal to hedge funds, auto dealers and government contractors.
Compliance work published
- They publish a CMMC 2.0 practice with a readiness assessment mapped to all 110 NIST SP 800-171 controls, SPRS score baselining, SSP and POA&M documentation, secure enclave development, and C3PAO audit readiness, and reference NIST 800-53 and SOC2 in describing their track record. (nexustek.com)
NetSys: Nine frameworks with a service page each: HIPAA, CMMC 2.0, SOC 2, NIST CSF 2.0, NYDFS 23 NYCRR 500, NY SHIELD, FTC Safeguards, PCI DSS and GLBA.
Rates on the website
We could not find this published on their site.
NetSys: We do not publish rates. We price per user per month and quote each business after a call, because a thirty person firm with two servers and a thirty person firm with a regulator are not the same job.
What we looked for on their site and could not find
contract length or cancellation terms; rates; privileged access, privileged identity management or managed credentials.
That means we did not find it published, not that it does not exist. Ask them directly, and ask us the same questions. If NexusTek publishes any of this and we missed it, write to info@netsysgroup.com and we will add it.
The honest fit: is NetSys the right NexusTek alternative?
When NexusTek is the better choice
Choose NexusTek if your organization spans countries, sits at the upper end of mid market or beyond, and wants a large provider with certified process and multinational reach.
When NetSys is the better choice
Choose NetSys if you are the mid sized business itself: big enough to need real security, compliance and continuity work, and small enough to want the senior team on your account and the freedom of month to month terms.
NetSys and NexusTek: FAQs
Is NetSys comparable to NexusTek for a company of 50 to 200 people?
That size is our center of gravity, and it is the honest difference between the two firms. The daily service surface is similar: monitoring, helpdesk, security, cloud, backup. What changes is attention and packaging: at NetSys that company gets the senior engineers and a single all-in monthly agreement including PAM, PIM, AI services and DR planning, on month to month terms.
We have offices in more than one state. Does that rule out NetSys?
No. Multi-site and multi-state is normal here; the daily practice is delivered remotely everywhere, our published case studies include a seven location medical practice, and on-site work follows the footprint we publish, with visits elsewhere arranged in advance and scoped in the proposal. Truly multinational needs, offices across several countries, are where a provider like NexusTek's footprint genuinely fits better.
What questions should we put to both providers?
Contract term and the cost of leaving. Whether privileged access management and disaster recovery planning sit in the base fee. When a restore was last performed and how long it took. Who answers overnight. And which engineers, by seniority, work an account your size. Get everything in writing, including from us.
Every provider we have compared
Facts about NexusTek on this page come from their published materials and press coverage, checked September 2026. NexusTek is a trademark of its owner; no affiliation or endorsement is implied. If anything here is out of date, tell us at info@netsysgroup.com and we will correct it.
Compare the support scope your business needs.
Bring your user count, locations, current agreement and support requirements. We will discuss the NetSys scope and transition questions so you can compare providers on the same basis.
