NetSys vs. Secur-Serv
Secur-Serv publishes a nationwide field service technician network, and their locations page puts numbers behind it. That is the capability to understand before you compare anything else. This page sets what they publish beside what we publish, for a buyer weighing national reach against a single accountable team.
The short answer
If you run branches and plants scattered across the country and need hands at each of them, Secur-Serv is the stronger answer, and that published technician network is why. If your people sit in one metro and your problem is security posture rather than site coverage, NetSys fits better. They itemize managed IT as four coverage areas and name privileged access management inside one of them. We put the whole stack in one month to month agreement.
What Secur-Serv is
Headquartered in Omaha with offices in Fort Worth, Pasadena, Shelby Township and Holmdel, the firm publishes over 35 years in business, more than 300 employees at the Omaha headquarters, and more than two thousand customer locations supported across Nebraska and Iowa. Small-business managed IT is structured as four coverage areas, Users, Workstations, Servers and Firewall, each itemized. They publish a free cyber security assessment, a Disaster Recovery as a Service page built around recovery point and recovery time objectives, and a five-stage penetration test with a four-month retest window at no additional charge.
Published headquarters: Omaha, Nebraska. secur-serv.com
Privileged access, named in the plan
Their small-business managed IT page breaks the offering into four coverage areas, Users, Workstations, Servers and Firewall, and lists privileged access management as an included item under Workstations. Most providers selling to a business this size do not put that in print, so if administrative credentials are what worries you, that listing is a reason to call them. Ask how the vaulting and the approval trail work day to day. NetSys carries privileged access management and privileged identity management in the base agreement, each with its own service page describing the work.
Hands on the ground, nationwide
Their locations page publishes a nationwide network of over 3,000 skilled field service technicians, and the Omaha company page references more than 165 service centers in 45 states. For a manufacturer with plants in four states, or a lender with thirty branches, that is not a marketing line, it is the reason to sign. NetSys does not attempt that footprint. We staff one office in Brooklyn and publish exactly where our engineers travel: the New York metro, Long Island, Westchester, the Hudson Valley, New Jersey, Connecticut, Pennsylvania, Maryland, Delaware and Florida, with remote delivery anywhere in the country.
AI work and where to ask about it
An AI and automation practice was one of the dimensions we searched their site for and could not find published, so if AI adoption is on your roadmap for next year, raise it with them early and ask what that engagement would look like. NetSys runs that work in house under Jamie Baum: readiness assessments before anything gets switched on, Microsoft 365 Copilot rollouts, custom agents and workflow automation, with Karla Gilvergara on the tooling. It sits inside the same monthly agreement, which matters mostly because the people who build it are the people who support it.
What each of us publishes
Their column is quoted from pages on secur-serv.com and links to each one. Ours states what we commit to elsewhere on this site. Nothing below is our opinion of their work.
| The NetSys Group | Secur-Serv | |
|---|---|---|
| Agreement | Month to month. Leave any time, no early-exit penalty. | Their small-business page states that contract terms are set according to each business's needs. (secur-serv.com) |
| What the monthly fee covers | One agreement: AI services, cybersecurity, managed IT with help desk, PAM, PIM and disaster recovery planning. | Their small-business managed IT page describes the offering as four coverage areas, Users, Workstations, Servers and Firewall, and itemizes what each covers. (secur-serv.com) |
| Privileged access and credentials | PAM and PIM in the base agreement, each with a published service page describing the work. | Privileged access management is listed as an included item under the Workstations coverage area on their small-business managed IT page. (secur-serv.com) |
| AI and automation | In-house practice led by Jamie Baum: readiness assessments, Copilot rollouts, custom agents and workflow automation. | We could not find an AI or automation practice published on their site. |
| Disaster recovery | A written plan plus restores that are performed and timed. More than 30 ransomware incidents handled in three years, every one recovered. | They publish a Disaster Recovery as a Service page describing collaborative DR strategy development aligned to recovery point and recovery time objectives; Cloud Backup and Storage is listed separately on their services page. (secur-serv.com) |
| Who answers | A NetSys engineer, plus a named account manager who gives you a real cell number. | Their support page publishes help desk contact hours of Monday through Friday, 6:00 AM to 8:00 PM Central, with a toll-free support line and a support email address. (secur-serv.com) |
| Response commitments | Written into the agreement rather than implied on the website. | We could not find published response-time commitments. |
| Proof before you commit | A free Tier 1 external penetration test. The findings are yours whether or not you hire us. | Their managed security services page publishes a free cyber security assessment offer alongside an annual security assessment. (secur-serv.com) |
| Where they are | One office, in Brooklyn. On-site coverage across the New York metro, Long Island, the Hudson Valley, New Jersey, Connecticut, Pennsylvania, Maryland, Delaware and Florida, and remote delivery anywhere in the US. | Their locations page lists offices in five cities, Omaha NE, Fort Worth TX, Pasadena CA, Shelby Township MI, and Holmdel NJ, and publishes a nationwide field service technician network figure. (secur-serv.com) |
Secur-Serv appears here because it came up in the search results for managed IT services when we checked in September 2026. Everything in their column is drawn from pages published on https://secur-serv.com/ and links to the source. Where we could not find something published we say so, which means we did not find it, not that it does not exist. We make no claim about the quality of their service. All trademarks belong to their owners and no affiliation or endorsement is implied.
Four more things worth knowing about Secur-Serv
Size and history
- Their Omaha company page publishes over 35 years in business, more than 300 employees at the Omaha headquarters, and more than 2,000 customer locations supported in Nebraska and Iowa. (secur-serv.com)
- Their Why Secur-Serv page publishes four headline figures: 2000+ Field Service Technicians, 35+ Years in Business, 9+ Net Promoter Score, and 2000+ Technical Certifications. (secur-serv.com)
NetSys: Independent since 1998. One office, in Brooklyn, and no private equity owner behind the name.
Industries they name
- Their Who We Serve page names three industry segments, Manufacturers, Financial Institutions, and Transportation and Logistics, and three business-size segments: Small Businesses, Mid-Market Businesses, and Enterprise. (secur-serv.com)
NetSys: Twenty six industries with a page each, from healthcare and legal to hedge funds, auto dealers and government contractors.
Compliance work published
- Their penetration test services page names frameworks the testing is positioned to support and describes a five-stage testing process, Scope & Planning, Threat Reconnaissance & Exposure Mapping, Exploitation & Impact Validation, Risk Analysis & Reporting, and Risk Remediation & Validation, with a four-month retest window at no additional charge. (secur-serv.com)
- Their managed security services page names specific regulatory frameworks for which they offer audit assistance. (secur-serv.com)
NetSys: Nine frameworks with a service page each: HIPAA, CMMC 2.0, SOC 2, NIST CSF 2.0, NYDFS 23 NYCRR 500, NY SHIELD, FTC Safeguards, PCI DSS and GLBA.
Rates on the website
- They publish a description of their pricing model: flat per-user and per-device monthly pricing determined after an assessment. (secur-serv.com)
NetSys: We do not publish rates. We quote per business rather than per seat, after a call, because a thirty person firm with two servers and a thirty person firm with a regulator are not the same job.
What we looked for on their site and could not find
response-time commitments; an AI or automation practice.
That means we did not find it published, not that it does not exist. Ask them directly, and ask us the same questions. If Secur-Serv publishes any of this and we missed it, write to info@netsysgroup.com and we will add it.
The honest fit: is NetSys the right Secur-Serv alternative?
When Secur-Serv is the better choice
Secur-Serv is the stronger hire if you have physical locations in many states and need a technician who can be at any of them. More than 35 years in business, offices in five cities, a nationwide field technician network, and a small-business plan that names privileged access management inside its Workstations coverage. Their free cyber security assessment and a penetration test carrying a four-month retest at no additional charge both let you see the work before you commit.
When NetSys is the better choice
NetSys is the better answer when your people are in the New York area and you want the firm that answers the phone to be the firm doing the work. Independent since 1998, one Brooklyn office, one month to month agreement covering managed IT, cybersecurity, AI services, PAM, PIM and disaster recovery planning. We have handled more than 30 ransomware incidents in three years, every one fully recovered, and the Tier 1 external penetration test is free to any business.
NetSys and Secur-Serv: FAQs
What does Secur-Serv include in its small business IT plan?
Their small-business managed IT page describes four coverage areas, Users, Workstations, Servers and Firewall, and itemizes what each one covers, with privileged access management listed under Workstations. Their support page publishes help desk hours of Monday through Friday, 6:00 AM to 8:00 PM Central, with a toll-free support line and a support email address. Disaster Recovery as a Service is its own page, built around recovery point and recovery time objectives, and cloud backup and storage is listed separately on the services page.
What is a good Secur-Serv alternative for a single-site business?
NetSys, if that site is in the New York area. A nationwide field technician network earns its keep when you have locations everywhere and does much less for you when you have one. We work from Brooklyn, have been independent since 1998, and send engineers across the metro, Long Island, Westchester, the Hudson Valley and out to New Jersey, Connecticut, Pennsylvania, Maryland, Delaware and Florida. One month to month agreement covers the IT, the security, the AI work, PAM, PIM and disaster recovery planning.
What are the contract terms with Secur-Serv and with NetSys?
Theirs are set case by case: their small-business page states that contract terms are set according to each business's needs, so the length and the exit provisions are things to ask for and get in writing. NetSys is month to month with no early-exit penalty, from the first invoice onward. Their published pricing model is flat per-user and per-device monthly pricing determined after an assessment; we quote per business after a call. Settle the exit clause before you settle anything else.
Do both firms offer a free security assessment before signing?
Yes, in different forms. Their managed security services page publishes a free cyber security assessment alongside an annual security assessment, and their penetration test page describes a five-stage process with a four-month retest window at no additional charge. NetSys offers a free Tier 1 external penetration test to any business, findings yours whether or not you hire us, plus a Tier 2 source code test run in an isolated sandbox and quoted per codebase. Take both. Comparing two reports beats comparing two sales decks.
Get both answers in writing.
Fifteen minutes with a NetSys engineer, not a salesperson, and you will have our side of every question on this page in writing. Take it into any comparison you like.