Managed IT Services in Aurora, CO
Aurora businesses work next to some very large neighbors: the Anschutz Medical Campus, Buckley Space Force Base and the freight corridors running out toward Denver International Airport. NetSys takes ownership of the whole IT environment for Aurora companies, including Microsoft 365, endpoint security, backups, firewalls and every vendor relationship, and manages it remotely under a month-to-month agreement.
The short answer
NetSys provides managed IT services to businesses in Aurora, Colorado: round-the-clock NinjaOne monitoring and patching, ThreatDown managed detection and response, Microsoft 365 and Intune administration, restore-tested Datto or Veeam backups, Cisco Meraki or Fortinet firewall management and one point of contact for every technology vendor you use. Our engineers in Brooklyn do the work remotely; the help desk is staffed 2 a.m. to 9 p.m. Mountain time, seven days a week, and emergencies are taken at any hour. NetSys does not send engineers on site in Aurora, so equipment ships preconfigured. The fee is per user per month, set after an assessment, with no term contract.
Service information by The NetSys Group. Our editorial standards.
How managed IT is delivered in Aurora
Managed IT for an Aurora company runs through a few consoles and one set of records. The NinjaOne agent on each computer and server reports health and installs patches; your Microsoft 365 and Intune tenant holds identities and device policy; the firewall's cloud dashboard shows the network; and IT Glue stores diagrams, credentials and vendor contacts, so any engineer on the team can pick up your environment in the middle of an incident. NetSys does not send engineers on site in Aurora, which means new equipment is prepared before it leaves the supplier. Laptops enroll through Windows Autopilot, and firewalls and access points arrive with their settings loaded; your staff or your own cabling contractor plugs them in while an engineer watches each one come online. For internet service, compare Comcast Business, Lumen and Quantum Fiber at your address before signing a circuit order. Monitoring runs 24/7 from Brooklyn, and so does emergency service. Our staffed help-desk hours are 4 a.m. to 11 p.m. Eastern time (2 a.m. to 9 p.m. Mountain), seven days a week. The proposal states severe-incident escalation, authorized remediation and any other after-hours work.
Aurora's employers, from Anschutz to the airport corridor
The Aurora Economic Development Council's list of the city's 20 largest primary employers runs from Amazon, Raytheon and the Gaylord Rockies Resort and Convention Center to Lockheed Martin, Northrop Grumman, UCHealth, Children's Hospital Colorado and The Medical Center of Aurora. Around them work the companies managed IT is built for: suppliers and engineering firms serving Buckley Space Force Base in Arapahoe County and the Colorado Air and Space Port in Adams County, clinics and research groups near the Anschutz Medical Campus, and more than 900 transportation, logistics and wholesale companies with nearly 18,000 employees, many in newer parks such as HighPoint at E-470 and 64th Avenue and Port Colorado on the eastern I-70 corridor. Each brings its own demands. A clinic needs HIPAA evidence, a defense supplier needs controlled data kept inside a boundary, and a distributor needs scanners, label printers and carrier connections working on every shift.
One owner for every vendor across a three-county city
Aurora covers about 160 square miles across Arapahoe, Adams and Douglas counties, and plenty of companies here run more than one site: an office near the Anschutz campus, a warehouse off I-70, a sales team down in the Denver Tech Center. Each site adds an internet carrier, a phone service, a copier lease and a door-access vendor, and each of those relationships fails sooner or later. Under managed IT, NetSys keeps every vendor's account numbers, support portal and escalation contacts in IT Glue, opens the case when something breaks, stays on the call and tells you when it is closed. License renewals, domain and certificate expiry dates and hardware warranties go on one calendar, so nothing lapses on a Friday afternoon. Your account manager reviews that calendar with you each quarter, along with open risks and the next six months of spending, which is where a decision such as retiring a server gets made calmly rather than during an outage.
Storms, wind shutoffs and a network outage next door
Two weather disasters in the last 13 years brought federal declarations covering Arapahoe County: DR-4145 for the September 2013 Front Range floods, which also covered Adams County, and DR-4731 for the storms, flooding and tornadoes that began on June 8, 2023. Most Aurora businesses buy power from Xcel Energy, which showed in April 2024 that it will cut service to tens of thousands of Front Range customers during high winds to reduce wildfire risk. In January 2025, Aurora Public Schools shut down its own network after staff detected suspicious activity, and internet and phones were out districtwide for more than a week while outside experts investigated. Managed IT plans for all three cases: UPS units sized to shut servers down cleanly, a cellular second circuit on the firewall, backups that leave the building every night and a written order for what comes back first. Over the past three years NetSys has worked more than 30 ransomware cases and recovered every one; the clients who already had a disaster recovery plan were running again inside 24 hours.
The first 30 days with NetSys for an Aurora company
Days one through seven are discovery. An engineer interviews whoever handles IT today, installs NinjaOne on every machine, lists each device, account, license and vendor, and reads the firewall rules, the Microsoft 365 configuration and the backup jobs. In the second week you get a written plan with costs that says what changes, in what order and what stays untouched until you approve it. The cutover fills weeks three and four and is scheduled around your busy periods, whether that means a month-end close, a convention week at the Gaylord Rockies or peak season at a distribution center. ThreatDown takes over from the old antivirus, every user enrolls in multifactor sign-in, Barracuda begins filtering mail, a real restore proves the backups and administrator rights come off everyday accounts. Staff notice a new prompt on their phones and a single help desk number. By day 30 the environment is documented and the first quarterly review is booked.
Managed IT Services in Aurora: what NetSys delivers
Help desk and monitoring
- Unlimited help desk by phone, email and Teams, staffed by engineers rather than a ticket queue, with severe problems such as ransomware, systems down, no internet or email not working answered immediately by your dedicated engineer
- 24/7 monitoring of every server, workstation and firewall through NinjaOne RMM, with alerts an engineer acts on rather than forwards
Security, built in
- ThreatDown managed detection and response with EDR agents on every device, not just servers
- Microsoft Defender for Business, Entra ID Conditional Access and multifactor authentication across the Microsoft 365 tenant
Backups, devices and vendors
- Datto SIRIS or Veeam backups with immutable off-site copies, and live restores run on the schedule in the agreement with the result sent to you
- Intune and Windows Autopilot device management, so a new laptop ships sealed and configures itself at first sign-in
Complete managed IT, cybersecurity and help desk for a 20-seat organization
A 20-seat organization handed NetSys the whole of its IT. Devices, network, Microsoft 365 and vendors came under one agreement with 24/7 monitoring and a named account manager; endpoint protection, multifactor authentication, email protection and tested backups went onto all twenty seats; staff got a help desk with engineers on the other end; and every new hire now goes through a defined onboarding process with recurring phishing training. The write-up is limited to the scope delivered, with no outcome figures claimed.
Managed IT services work for other clients
- Dental practices
Multi-location dental practice
Management of 48 computers across 6 offices, endpoint protection, network segmentation, and centralized backup monitoring.
Network Security & Firewall ManagementIT for Dental Practices
Client names are withheld. These examples were chosen for the work involved, not for where the client is, so none is presented as a Aurora client.
What managed IT costs in Aurora
Managed IT is priced per user per month for a fully managed agreement, and the number moves with four things more than with headcount: how many servers you run, whether you need after-hours coverage beyond monitoring, how much compliance documentation you carry, and whether we are co-managing alongside an internal person or running everything. We quote from an assessment, not a phone call, and the agreement runs month to month. What belongs in the monthly fee versus what is billed separately is set out on our managed IT pricing page.
Who this fits, and who it does not
Best fit: 10 to 75 employees, one or two offices plus remote staff, already on Microsoft 365 or ready to move there, and either no internal IT or one person who is underwater.
Read next
Industry pages: IT for Healthcare · IT for Government Contractors
Terms used on this page: Co-Managed IT · Managed Service Provider (MSP) · Remote Monitoring and Management (RMM)
Guides: the questions to ask before signing with an MSP · what managed IT costs per user in 2026
Related pages
Read the full Managed IT Services service page. See everything NetSys delivers in Denver, CO.
Managed IT Services elsewhere: Cary · Chandler · Corona · Denton · Elgin · Fremont
Related services: Co-Managed IT · Managed IT Pricing & Scope · Switching Managed IT Providers · Outsourced IT Help Desk
Managed IT Services in Aurora: FAQs
How does managed IT work for Aurora organizations?
It is run remotely from our Brooklyn office. NetSys watches your computers, servers and firewall at all hours, installs patches on a schedule you approve, answers security alerts through ThreatDown MDR and administers Microsoft 365 and Intune. Staff reach the help desk by phone, email or Teams from 2 a.m. to 9 p.m. Mountain every day, and emergency calls are answered whatever the hour. No NetSys engineer travels to Aurora offices; equipment arrives configured, and physical work stays with your staff or a local contractor you choose.
What is included in a managed IT plan for an Aurora business?
Inside the plan: the help desk, monitoring at all hours, patching for Windows, Mac and common applications, ThreatDown endpoint detection and response, Microsoft 365 and Intune administration, Barracuda email protection, KnowBe4 security training, Keeper password management, backups with scheduled restore tests, firewall and Wi-Fi management, documentation in IT Glue and management of your technology vendors. A dedicated account manager, reachable on a real cell number, runs your quarterly reviews. Hardware, software licenses and projects such as a server migration are quoted separately.
How much do managed IT services cost in Aurora, CO?
You pay a monthly fee per user, and we set it only after assessing your environment, so there is no rate card to quote here. Headcount matters less than people expect. What moves the number is how many servers and locations you run, any help desk coverage you need outside our staffed hours, the HIPAA or defense-prime evidence we maintain for you and whether an internal IT person stays on in a co-managed setup. There is no long-term contract; the agreement runs month to month.
Can you support an Aurora defense supplier that handles controlled unclassified information?
Yes. We draw a boundary around the controlled data, usually a dedicated Microsoft 365 tenant or a restricted set of Intune-managed devices, and map each NIST SP 800-171 Revision 2 control to a configuration and its evidence. Phase 2 of CMMC, which would have required third-party Level 2 certification, was suspended on July 13, 2026 pending a reform review. What still binds a supplier today is the DFARS 252.204-7012 clause, a self-assessment against NIST SP 800-171 and an SPRS score kept current with an annual affirmation, so the security plan cannot lapse.
Which Colorado data-security rules apply to an Aurora business?
Three Colorado statutes apply to almost every company: C.R.S. 6-1-713 (a written disposal policy for personal identifying information), 6-1-713.5 (reasonable security, including requiring it of service providers you share that information with) and 6-1-716 (notice to affected residents within 30 days of determining a breach, and to the Attorney General if 500 or more are affected). Larger data processors also fall under the Colorado Privacy Act, and HIPAA or federal contract rules sit on top for clinics and defense suppliers. This is general information, not legal advice.
Get the whole of your IT handled by one accountable team.
Tell us how many people and devices you have, what you run today and what keeps breaking. We come back with a written scope, the responsibilities on each side and a monthly figure, before you decide anything.