Cybersecurity Services in Charlotte
NetSys provides cybersecurity services to businesses in Charlotte: 24/7 managed detection and response on every device, identity and email protection across Microsoft 365, vulnerability scanning, staff training and immutable backups, with an engineer acting on alerts rather than forwarding them. Charlotte is served from Brooklyn, in the same Eastern time zone. Monitoring, help desk and remediation run remotely around the clock from Brooklyn. On-site commitments are arranged in advance and sized to the engagement. Most clients run between 10 and 75 seats, and every agreement is month to month.
The short answer
NetSys provides cybersecurity to businesses in Charlotte: ThreatDown managed detection and response on every device, multifactor authentication and Conditional Access across Microsoft 365, Barracuda email protection, Rapid7 vulnerability scanning, security awareness training and immutable backups with tested restores. Delivery is remote-first from Brooklyn, and on-site commitments are arranged in advance and sized to the engagement, up to a dedicated engineer with a drive time generally under an hour where regular presence is part of the scope. Most clients run between 10 and 75 seats, and every agreement is month to month.
How cybersecurity is delivered in Charlotte
Charlotte is served from Brooklyn, in the same Eastern time zone. Monitoring, help desk and remediation run remotely around the clock from Brooklyn. On-site commitments outside the tri-state area are arranged in advance and sized to the engagement: a mostly remote engagement needs no dedicated on-site engineer, while an engagement that calls for regular presence, such as vCISO work with someone on site two days a week, gets a dedicated engineer whose drive time is generally under an hour, depending on where that engineer and your office are. Hardware ships pre-configured, so most projects need no visit at all. The buildings decide a lot of the design. Uptown towers have carrier choice, South End conversions and Ballantyne office parks often run on one Spectrum circuit, and the banking supply chain means vendor questionnaires arrive before the first invoice does. The carriers we see most in Charlotte are Spectrum Business, AT&T Business Fiber and Google Fiber, and the failover design starts with which of them actually reach your building.
Who cybersecurity in Charlotte is built for
Most of our Charlotte work sits in Uptown, South End, Ballantyne, SouthPark and the University area: banking and fintech firms on Salesforce Financial Services Cloud, medical practices on Epic, manufacturers and energy suppliers on Epicor, professional firms on QuickBooks Online, law firms on Clio, and contractors on Procore. Each carries its own compliance load, which the section below covers, and each has a line-of-business vendor we coordinate with rather than work around. Companies with an internal IT person fit too; in that case we supply the monitoring, the security stack and the after-hours coverage behind them, and they keep their projects.
What tends to go wrong in Charlotte
Two things shape the continuity design here. First, the weather and the grid: hurricane remnants and ice storms are the recurring outages, so UPS runtime and cellular failover are standard. Second, the attacks that actually land locally are ordinary ones, and the public record shows how they go: the December 2017 ransomware attack on Mecklenburg County government, which the county refused to pay and rebuilt from backups over several weeks. The controls in the next section are the ones that would have changed those stories.
Cybersecurity in Charlotte: what NetSys delivers
Watch and respond
- ThreatDown MDR and EDR on every device, with a 24/7 team that isolates and investigates rather than emails
- Rapid7 InsightIDR or Microsoft Sentinel collecting identity, email, endpoint and firewall logs so an intrusion is visible in one place
- Written incident response plan with named owners, tested once a year on a tabletop exercise
- Post-incident reports written for your insurer and your counsel, not just your IT team
Harden the tenant and the people
- Microsoft Defender for Business, Entra ID Conditional Access and phishing-resistant sign-in for finance staff
- Legacy authentication off, dormant accounts closed, forwarding rules and consent grants reviewed monthly
- Barracuda Email Protection with impersonation protection, plus DMARC enforcement for the domain
- KnowBe4 training on a recurring schedule, with a wire-transfer and vendor-change verification procedure written for finance
Measure and recover
- Rapid7 InsightVM scans of the internal and external footprint, with a monthly fix list
- Managed firewall with intrusion prevention, segmentation and vendor access that is logged and switched off when the work ends
- Immutable, off-site backups with restores run on a schedule and the result written down
- Free remote external penetration test before you hire us; Tier 2 source-code testing quoted per codebase
A 68-person medical practice in Uptown
The specific engagements behind this profile are under NDA, so it is written as a generalization rather than a named client. Our published, client-approved outcomes are in case studies.
A 68-seat medical practices in Uptown that handles regulated data in Epic across the office and remote staff on home Wi-Fi. The cyber insurer asked for evidence of MFA and endpoint detection before renewal, and nobody has it. Email protection is whatever Microsoft ships by default, DMARC was never set up, the Google Fiber firewall is a consumer router, and the last security training anyone remembers was a poster.
- Barracuda Email Protection placed ahead of the mailboxes and SPF, DKIM and DMARC corrected so the domain can no longer be spoofed, with a callback rule adopted for any change in payment instructions
- Cisco Meraki firewall installed with intrusion prevention, geo-blocking, segmentation between finance, servers, printers and guests, and DNS filtering on every device
- A written incident response plan with named owners, the insurer's hotline and counsel's contact, tested on a tabletop exercise
- Monthly review of dormant accounts, forwarding rules, consent grants and administrator assignments, reported in writing
- Microsoft 365 investigation: sign-in logs, forwarding rules and consent grants reviewed to establish whether a mailbox was compromised, then multifactor authentication and Entra ID Conditional Access enforced for every account
- Rapid7 InsightVM deployed for scheduled vulnerability scanning, with the first month's findings prioritized and closed
The insurer's questions get answered with evidence instead of assurances, wire instructions have a verification step that does not depend on memory, and an engineer is watching the tenant at night. The business gets one person to call. The agreement stays month to month.
Firewall, antivirus and maintenance for a five-person office
A five-person office needed the basics done properly rather than an enterprise stack. NetSys replaced the internet provider's router with a business-grade firewall configured with sensible rules, secure remote access and logging, deployed managed antivirus on every machine with updates and alerts handled centrally, and put patching, backup checks and health reviews on a schedule. The agreement covers what the office needs and nothing it does not, month to month. No outcome figures were measured for publication.
Compliance in Charlotte: N.C. Gen. Stat. § 75-65 and what sits on top of it
If you hold personal information on a resident of North Carolina, the North Carolina Identity Theft Protection Act (N.C. Gen. Stat. § 75-65) requires notice to affected residents without unreasonable delay after a breach and notice to the Attorney General's Consumer Protection Division for every breach, regardless of size, along with reasonable protection of Social Security numbers under § 75-62. Banking and fintech firms add GLBA and regulator expectations, healthcare adds HIPAA, and the region's defense and research contractors face CMMC 2.0 and NIST SP 800-171. The security service is built to produce the evidence those rules ask for: multifactor authentication and Conditional Access reports, endpoint detection coverage, vulnerability scan results, backup restore records and a tested incident response plan. Most firms we take over have none of it documented, which is the part that matters if you ever have to demonstrate compliance, so the documentation is built during onboarding rather than sold as a separate project.
What cybersecurity costs in Charlotte
Cybersecurity is priced per user per month when it runs as an ongoing service, and per project for an assessment or a remediation. What moves the number: how many devices and identities are in scope, whether 24/7 response is needed beyond monitoring, which compliance standard the evidence has to satisfy, and whether the Microsoft 365 tenant is already on Business Premium or the security tooling comes from us. The free external penetration test costs nothing and runs remotely before any of that. Our managed IT pricing page explains how the fee is built.
Who this fits, and who it does not
Best fit: businesses with enough people, money movement or regulated data that a breach would hurt, and no security team of their own: professional practices, healthcare groups, importers, financial firms, nonprofits and agencies holding client credentials. Companies with an internal IT person fit as a co-managed arrangement.
Not a fit: organizations that want a security product installed and left alone. The service is monitored, reviewed and reported monthly, and it changes the way administrators, finance staff and vendors work. If that is not wanted, a tool purchase serves better than an engagement.
Read next
Industry pages: IT for Financial Services · IT for Healthcare
Terms used on this page: Managed Detection and Response (MDR) · Endpoint Detection and Response (EDR) · Conditional Access
Guides: MDR versus antivirus for a small business · the Conditional Access policies to turn on first
Related pages
Read the full Cyber Security service page. See all locations and service areas.
Also in Charlotte: Managed IT Services · IT Consulting · IT Support
Cybersecurity elsewhere: Atlanta · New York City · Brooklyn, NY · Nassau County, NY · Suffolk County, NY · Westchester County, NY
Related services: Penetration Testing · Cyber Insurance Readiness · Security Assessments · Managed Detection & Response (MDR)
Cybersecurity in Charlotte: FAQs
Can you work alongside our internal IT person?
Yes. In a co-managed arrangement your person keeps the day-to-day and we run monitoring, the security stack, vulnerability management and after-hours response, with the split written into the agreement.
Do we need a security assessment before signing up?
The free external test is where most engagements start. A fuller assessment of the tenant, devices, network and backups is scoped separately and produces a prioritized fix list that becomes the first ninety days of the service.
What does the free external penetration test include?
The free offer is a remote external penetration test, limited to the information available to NetSys and the external scope agreed with you. It examines what your business shows the internet and reports the findings with their scope and limitations stated. Reviews of tenant settings, devices, internal networks or backups need a separate scope.
Do you have an office in Charlotte?
Our office is in Brooklyn, NY. Charlotte is served from Brooklyn, in the same Eastern time zone. Outside the tri-state area the on-site arrangement is agreed before the engagement starts and sized to what it needs: none for a mostly remote account, and a dedicated engineer, generally within an hour's drive, where regular presence such as vCISO work with someone on site two days a week is part of the scope. The proposal states that arrangement, coverage hours and any travel in writing, and the agreement runs month to month.
Do we have to tell North Carolina's Attorney General about a breach?
Yes. N.C. Gen. Stat. § 75-65 requires notice to the Attorney General's Consumer Protection Division for every breach affecting North Carolina residents, whatever the size, in addition to notice to the residents themselves. The written response plan we build names who files it and when.
See what an attacker sees before they do.
The free assessment is a remote external penetration test, limited to the information available to NetSys and the external scope we agree with you. Internal reviews and ongoing security management are scoped separately.