IT Services and Consulting in Charlotte
NetSys provides IT consulting to businesses in Charlotte: written assessments, roadmaps with real numbers, cloud and Microsoft 365 migrations, network designs, compliance programs and a virtual CIO who stays for the quarterly review. Engineers since 1998, not a sales deck. Charlotte is served from Brooklyn, in the same Eastern time zone. Monitoring, help desk and remediation run remotely around the clock from Brooklyn. On-site commitments are arranged in advance and sized to the engagement. Most clients run between 10 and 75 seats, and every agreement is month to month.
The short answer
NetSys provides IT consulting to businesses in Charlotte: assessments, technology roadmaps with costs, Microsoft 365 and Azure migrations, network and office designs, security and compliance programs and virtual CIO reviews. Delivery is remote-first from Brooklyn, and on-site commitments are arranged in advance and sized to the engagement, up to a dedicated engineer with a drive time generally under an hour where regular presence is part of the scope. Most clients run between 10 and 75 seats, and every agreement is month to month.
How IT consulting is delivered in Charlotte
Charlotte is served from Brooklyn, in the same Eastern time zone. Monitoring, help desk and remediation run remotely around the clock from Brooklyn. On-site commitments outside the tri-state area are arranged in advance and sized to the engagement: a mostly remote engagement needs no dedicated on-site engineer, while an engagement that calls for regular presence, such as vCISO work with someone on site two days a week, gets a dedicated engineer whose drive time is generally under an hour, depending on where that engineer and your office are. Hardware ships pre-configured, so most projects need no visit at all. The buildings decide a lot of the design. Uptown towers have carrier choice, South End conversions and Ballantyne office parks often run on one Spectrum circuit, and the banking supply chain means vendor questionnaires arrive before the first invoice does. The carriers we see most in Charlotte are Spectrum Business, AT&T Business Fiber and Google Fiber, and the failover design starts with which of them actually reach your building.
Who IT consulting in Charlotte is built for
Most of our Charlotte work sits in Uptown, South End, Ballantyne, SouthPark and the University area: banking and fintech firms on Salesforce Financial Services Cloud, medical practices on Epic, manufacturers and energy suppliers on Epicor, professional firms on QuickBooks Online, law firms on Clio, and contractors on Procore. Each carries its own compliance load, which the section below covers, and each has a line-of-business vendor we coordinate with rather than work around. Companies with an internal IT person fit too; in that case we supply the monitoring, the security stack and the after-hours coverage behind them, and they keep their projects.
What tends to go wrong in Charlotte
Two things shape the continuity design here. First, the weather and the grid: hurricane remnants and ice storms are the recurring outages, so UPS runtime and cellular failover are standard. Second, the attacks that actually land locally are ordinary ones, and the public record shows how they go: the December 2017 ransomware attack on Mecklenburg County government, which the county refused to pay and rebuilt from backups over several weeks. The controls in the next section are the ones that would have changed those stories.
IT Consulting in Charlotte: what NetSys delivers
Assessment and roadmap
- A written assessment of every system, account, vendor and risk, produced from discovery rather than a questionnaire
- A 12-to-36-month technology roadmap with costs, sequencing and the decisions that depend on each other
- Budget modeling that compares an on-premises refresh with Microsoft 365, Azure and Azure Virtual Desktop on the same basis
- Vendor and contract review: licensing, ISP, telecom, software and support agreements, with what to cancel and what to renegotiate
Projects, designed and run
- Microsoft 365 and Azure migrations planned around identity first, with Entra ID, Conditional Access and Intune designed before data moves
- Network and office designs: Cisco Meraki or Fortinet firewalls, segmentation, Wi-Fi and failover, specified before the fit-out starts
- Security and compliance programs mapped to the standard you answer to, whether HIPAA, NYDFS Part 500, CMMC 2.0, SOC 2 or a cyber insurer's questionnaire
- Project management with a named engineer, a written plan, acceptance checks and a cutover that happens outside business hours
Ongoing advisory
- Virtual CIO service: a quarterly review with leadership covering risk, spend, projects and what changed
- IT due diligence for acquisitions, leases and vendor decisions, with findings in writing
- Line-of-business application decisions coordinated with the vendor, from CRM selection (Salesforce, HubSpot, GoHighLevel) to ERP
- An engineer who knows your environment on call for the decisions that come up between reviews
A 26-person law firm in Uptown
The specific engagements behind this profile are under NDA, so it is written as a generalization rather than a named client. Our published, client-approved outcomes are in case studies.
A 26-seat law firms in Uptown that is about to sign an acquisition. Salesforce, HubSpot and three spreadsheets all claim to be the CRM. The target runs Clio on infrastructure nobody has inspected, the licenses and contracts are in a drawer, and the buyer needs a number for what it will cost to bring the two together before closing.
- Workload-by-workload cloud assessment: each on-premises system sized for Azure, priced against a hardware refresh, and sequenced by dependency
- Cisco Meraki network design for the new floor: firewall, switching, Wi-Fi, segmentation and a cellular failover circuit, drawn for the landlord and the cabling contractor
- CRM decision run with the vendor in the room: Salesforce, HubSpot and GoHighLevel compared against the sales process the team actually follows
- Datto SIRIS or Veeam backup design with immutable off-site copies and a restore test written into the acceptance criteria
- Discovery across every server, cloud tenant, device, circuit and contract, documented in IT Glue and reviewed with leadership before anything is proposed
- Identity designed first: Entra ID with Conditional Access, multifactor authentication and Intune enrollment specified before any data moves
The decision that was stuck gets made with real numbers, the project runs on a written plan with a cutover outside business hours, and the roadmap keeps the next three years of spend visible. Terms stay month to month.
On-prem servers to Azure and OneDrive to SharePoint
Two migrations in one engagement. The client's servers lived in the office, so the business lived with the office's power, cooling and hardware age, and years of files sat in individual OneDrive accounts shared ad hoc. NetSys assessed and sized each workload and moved it into Azure with identity anchored in Entra ID, designed a SharePoint structure of sites by function and permissions by role before moving a single file, migrated the OneDrive estate into it, set backups for both platforms and took on day-to-day management. The write-up is limited to the scope delivered, with no outcome figures claimed.
Compliance in Charlotte: N.C. Gen. Stat. § 75-65 and what sits on top of it
If you hold personal information on a resident of North Carolina, the North Carolina Identity Theft Protection Act (N.C. Gen. Stat. § 75-65) requires notice to affected residents without unreasonable delay after a breach and notice to the Attorney General's Consumer Protection Division for every breach, regardless of size, along with reasonable protection of Social Security numbers under § 75-62. Banking and fintech firms add GLBA and regulator expectations, healthcare adds HIPAA, and the region's defense and research contractors face CMMC 2.0 and NIST SP 800-171. Consulting engagements map each requirement to a control, an owner and the evidence an auditor or insurer will ask for, before anything is bought. Most firms we take over have none of it documented, which is the part that matters if you ever have to demonstrate compliance, so the documentation is built during onboarding rather than sold as a separate project.
What IT consulting costs in Charlotte
Consulting is priced by the project or by the review rather than by the hour: an assessment has a fixed price based on the size of the environment, a migration is quoted from the workload inventory, and virtual CIO advisory is a monthly figure that scales with how many reviews and decisions a year you need. What moves the number is the number of systems and sites, the compliance standard in play and whether we are also managing the environment afterwards. Every quote is written from discovery, and the terms run month to month.
Who this fits, and who it does not
Best fit: 10 to 150 employees, a decision on the table that involves cloud, an office move, an acquisition, a compliance program or a system nobody trusts, and leadership that wants options with numbers rather than a sales deck.
Not a fit: businesses looking for staff augmentation by the hour, or projects where the outcome has already been decided and only a signature is wanted. We consult to reach the right answer, which sometimes means telling you not to buy something.
Read next
Industry pages: IT for Financial Services · IT for Healthcare
Terms used on this page: Virtual CIO (vCIO) · Microsoft Entra ID · Zero Trust
Guides: the cloud migration questions owners ask most · Google Workspace versus Microsoft 365 for a small business
Related pages
Read the full IT Consulting service page. See all locations and service areas.
Also in Charlotte: Managed IT Services · IT Support · Cybersecurity
IT Consulting elsewhere: Atlanta · Nashville · Raleigh · New Orleans · Charleston · Greenville
Related services: Azure Cloud Migration · Virtual CIO (vCIO) · Microsoft 365 Migration · IT Due Diligence Services
IT Consulting in Charlotte: FAQs
Can you help us choose between Microsoft 365 and Google Workspace?
Yes, and the answer depends on the applications your team actually uses, the security controls you need and whether you can mix license tiers. We run the three-task trial described in our comparison guide, price both on the same basis and write up a recommendation with the migration effort included.
Will you work with our line-of-business software vendor?
Yes. CRM, ERP, EHR and practice-management decisions are coordinated with the vendor, whether that is Salesforce, HubSpot, GoHighLevel, NetSuite, Epic or Clio. We handle the infrastructure, identity and integration side and hold the vendor to the application side, so no question falls between the two.
What happens after the roadmap is delivered?
Either your team runs it, we run the projects, or we take on the environment under a managed agreement. The quarterly virtual CIO review keeps the roadmap, the budget and the risk register current whichever way you choose.
Do you have an office in Charlotte?
Our office is in Brooklyn, NY. Charlotte is served from Brooklyn, in the same Eastern time zone. Outside the tri-state area the on-site arrangement is agreed before the engagement starts and sized to what it needs: none for a mostly remote account, and a dedicated engineer, generally within an hour's drive, where regular presence such as vCISO work with someone on site two days a week is part of the scope. The proposal states that arrangement, coverage hours and any travel in writing, and the agreement runs month to month.
Do we have to tell North Carolina's Attorney General about a breach?
Yes. N.C. Gen. Stat. § 75-65 requires notice to the Attorney General's Consumer Protection Division for every breach affecting North Carolina residents, whatever the size, in addition to notice to the residents themselves. The written response plan we build names who files it and when.
Bring the decision you are stuck on.
A cloud move, a merger, a compliance deadline, a system nobody trusts. Tell us what you run and what has to change, and an engineer comes back with an assessment, options with real numbers and the order to do them in.