Windows 11 Upgrade Services & PC Refresh
Microsoft stopped issuing security updates for Windows 10 in October 2025. A machine still running it is now a known, unpatched target, and cyber-insurance questionnaires have started asking about it by name. NetSys provides Windows 11 upgrade services that sort your fleet into upgrade, replace and retire, run the upgrades in waves that do not stall the office, and refresh the hardware that cannot make the jump.
Windows 11 24H2 Home and Pro stop receiving security updates on October 13, 2026. What to do before the deadline
The short answer
A Windows 11 upgrade is free for Windows 10 PCs that meet Microsoft's requirements (TPM 2.0, UEFI firmware with Secure Boot, a supported 64-bit processor, 4 GB of memory and 64 GB of storage), and standard Windows 10 support ended on October 14, 2025. For a business the work is the fleet: checking every PC, testing important applications on a pilot group, upgrading in staged waves and replacing the machines that cannot move. NetSys runs that project and covers any PC that must wait with Microsoft's paid Extended Security Updates and a dated exit plan, because an unsupported hardware bypass is not a supported upgrade path.
Begin with an inventory that records the Windows edition, hardware eligibility, business applications and the person using each PC. Separate machines that can be upgraded from those needing replacement and those blocked by an application or peripheral. This gives the business a practical rollout and budget instead of one deadline for every device.
NetSys plans pilot testing and deployment waves with the people who use the applications. The scope covers user data, encryption recovery information, fallback arrangements and support after the change. Where a Windows 10 device must remain temporarily, review its lifecycle and ESU eligibility and give the exception an owner and a dated exit plan.
Inventory, Pilot, Waves, Refresh
Intune and our monitoring agent give us the hardware facts for every PC: TPM version, firmware mode, processor, memory and disk. From that we produce a three-column list: upgrade now, replace this quarter, cover with extended updates until replaced. A pilot wave of volunteers runs Windows 11 with the firm's real applications for an agreed pilot period. Then departments upgrade in waves, scheduled around the business calendar. Replacement machines arrive pre-registered for Autopilot, and the old ones leave with a wipe certificate.
What Windows 11 Upgrade Services Include
Eligibility & Application Testing
Know which machines can move and which applications will complain.
- Hardware inventory from Intune: TPM 2.0, Secure Boot, supported processor, memory and storage
- Firmware fixes where TPM or Secure Boot only needs to be switched on
- Application compatibility checks for line-of-business, accounting, legal and clinical software
- Printer, scanner and peripheral driver review before the first wave
Staged Rollout
Upgrades in waves, at night, with a rollback window.
- Feature update policies in Intune that target one group at a time
- Pilot wave on real work before any department is scheduled
- Waves timed around the business calendar, with a rollback period kept open
- Help desk briefed on the visible changes so questions are answered in one call
PC Refresh for Ineligible Machines
Replacement handled as a plan, not an emergency.
- Standard device models chosen for your applications and budget, quoted in writing
- New PCs registered for Windows Autopilot so they configure themselves on first sign-in
- Data and settings moved through OneDrive and Intune rather than by hand
- Old machines wiped to a documented standard and recycled or resold, with certificates kept
Extended Security Updates Bridge
Cover for the machines that must wait.
- Enrollment in Microsoft's Extended Security Updates for Windows 10 devices that cannot move yet
- Compensating controls on bridged machines: restricted access, tighter monitoring, no admin rights
- A dated retirement plan for every bridged device, reviewed monthly
- Documentation for insurers showing which devices are covered and when they leave
Why Businesses Choose NetSys for Windows 11 Upgrades
Fifteen minutes with a NetSys engineer, not a salesperson, and you will know where your windows 11 upgrade & pc refresh stands and what it would take to fix it. Call 845-203-3914 or request a call to discuss the scope and next steps.
Who does the work: meet the NetSys team on our About page.
- Every PC is classified from real hardware data before anyone is asked to spend money
- Applications are tested by a pilot group on real work, so the first wave is not the test
- Replacements build themselves through Autopilot, so a refresh does not consume engineer days per desk
- Bridged Windows 10 machines get extended updates and a retirement date, never an indefinite pass
- The upgrade is part of the managed agreement for existing clients, month to month
What sets the price of a Windows 11 upgrade
A Windows 11 quote should separate the work from the things you buy. These are the lines that move the total:
| Cost line | What moves it |
|---|---|
| Upgrade work | The number of PCs, how many pass the eligibility check, and how many applications, printers and scanners need a pilot test |
| Replacement PCs | How many machines fail the check or are due for replacement anyway; standard models are chosen for your applications and quoted in writing per device |
| Extended Security Updates | How many Windows 10 PCs must wait. Microsoft lists ESU for organizations at $61 per device for year one, and the price doubles each year, for up to three years (checked October 2026) |
| On-site help | Whether you want a technician to swap machines and collect the old ones, which we offer in our coverage areas |
NetSys publishes no rate card. For existing managed clients the upgrade is part of the managed agreement; everyone else gets a written quote after the inventory.
Where we deliver Windows 11 Upgrade & PC Refresh
Windows 11 Upgrade & PC Refresh in New York City · Windows 11 Upgrade & PC Refresh in Nassau County, NY · Windows 11 Upgrade & PC Refresh in Westchester County · Windows 11 Upgrade & PC Refresh in New Jersey · Windows 11 Upgrade & PC Refresh in Hudson Valley. We also support clients remotely wherever their systems run. See all locations and service areas.
Windows 11 Upgrade & PC Refresh FAQs
Is Windows 10 still safe to use after end of support?
Standard support for Windows 10 ended on October 14, 2025. Security update availability depends on the edition and any valid Extended Security Updates enrollment; some specialized editions follow different lifecycles. Check each device rather than assuming it is covered. ESU can be a temporary bridge for eligible systems, but it does not replace application testing and a supported migration plan.
How do I know if my computers can run Windows 11?
Windows 11 requires TPM 2.0, UEFI firmware with Secure Boot, a processor on Microsoft's supported list, and modest memory and storage. Many machines built before 2018 fail on the processor even when everything else passes. Some newer ones fail only because TPM or Secure Boot is switched off in the firmware, which is a fix rather than a replacement. We pull these facts from Intune for the whole fleet and give you a per-machine list.
How long does a Windows 11 upgrade take for a small business?
The upgrade itself takes about an hour per machine and runs overnight. The project takes longer because the schedule is built around the business: an inventory, a pilot wave, then waves by department. A firm with a few dozen PCs is typically done within a couple of months, including replacements.
Should we upgrade old PCs or replace them?
Upgrade any machine that passes the eligibility check and still performs well on your applications. Replace machines that fail the check, and consider replacing eligible ones that are more than five years old, since they will be due soon anyway and an upgrade on tired hardware often disappoints. Our post on how often to replace business computers goes deeper. We put every machine into one of those columns in writing.
Can Windows 11 upgrade services be done remotely?
Yes, for the in-place upgrades: Intune pushes the feature update, the machine restarts, and our engineers verify it the next morning. Hardware replacements can also be handled remotely through Autopilot, with the new PC shipped to the user. On-site help is available for firms in our coverage areas that prefer a technician to swap machines and collect the old ones.
Will our applications work on Windows 11?
Most modern applications do. The risk sits with older line-of-business software, custom databases, hardware drivers and anything that has not been updated in years. We check vendor support statements, then run the firm's real applications on a pilot group before scheduling anyone else. Anything that fails is held back with compensating controls.
How much do Windows 11 upgrade services cost?
The fleet decides the price, so NetSys quotes after the inventory rather than publishing a rate card. The number of PCs, how many fail Microsoft's hardware requirements, the applications to test and any Extended Security Updates move the total. For existing managed clients, the upgrade is part of the managed agreement.
What does a Windows 11 migration for business involve?
A Windows 11 migration for business is a fleet project, not a single install. It means an inventory of every PC, a decision per machine to upgrade, replace or bridge, application testing with a pilot group, staged waves with a rollback window, and a dated exit plan for any Windows 10 holdout.
Is the Windows 11 upgrade free?
Yes, for eligible PCs: a Windows 10 machine that meets the hardware requirements can take Windows 11 through Windows Update at no license cost, and Microsoft's PC Health Check app shows whether it qualifies. What a business pays for is the work around it (inventory, testing, waves and support), replacement hardware for PCs that fail the check, and Extended Security Updates for any Windows 10 PC that has to wait, which Microsoft lists at $61 per device for the first year, doubling each year, as of October 2026.
What is included in Windows 11 upgrade services?
A per-PC eligibility list built from Intune and our monitoring agent, firmware fixes where TPM or Secure Boot only needs switching on, application and peripheral checks on a pilot group, upgrade waves scheduled around your calendar with a rollback window, replacement PCs quoted in writing and set up through Autopilot, Extended Security Updates and a retirement date for any PC that must wait, and wipe certificates for the machines that leave. The help desk is briefed on what users will notice before each wave.
How does a Windows 11 upgrade project start?
With the inventory. Intune and our monitoring agent report the hardware facts for every PC, so each machine lands in one of three columns: upgrade now, replace this quarter, or bridge on Extended Security Updates until replaced. Pilot volunteers then run Windows 11 with the firm's real applications, and the wave dates for each department follow from what the pilot finds.
Who supports staff after the upgrade?
Our engineers verify each upgraded PC the next morning, and the rollback window stays open in case an application misbehaves. Staff call the same help desk as always, staffed seven days a week from 4 a.m. to 11 p.m. Eastern time and briefed on the visible changes before each wave, and emergency service is available 24/7. Anything that fails on Windows 11 is held back with compensating controls until a fix or replacement is ready.
Guides on this topic
- Coordinate staged deployment through Intune
- Plan replacement and device retirement
- Arrange ongoing endpoint support
- Windows 10 End of Support: What SMBs Must Do Now
- How Often Should a Business Replace Its Computers?
- Patch management for Windows feature and security updates
- Buy replacement PCs against a written standard
- Wipe and recycle the PCs that leave
- Windows 11 24H2 End of Support: What SMBs Do Now
- Windows 11 25H2 for Business: Managing the Rollout
- Windows 10 to 11 Upgrade Checklist for Businesses
Find the devices and applications that need a different plan.
Bring your PC inventory, Windows editions and critical applications. We will scope eligibility checks, a pilot, deployment waves and any replacement or temporary update requirements.