Disaster Recovery · Dallas

Backup and Disaster Recovery in Dallas, TX

Dallas businesses have lost offices to a tornado, power to an ice storm, and data to ransomware and plain human error. NetSys designs backup and disaster recovery around how long each system can be down and how much data you can afford to lose, then proves it with scheduled restore tests, all managed remotely from Brooklyn.

All IT services in Dallas, TX

The short answer

NetSys provides backup and disaster recovery for Dallas organizations: Datto SIRIS or Veeam backups of servers and PCs, independent Microsoft 365 backup, immutable copies that ransomware cannot delete, recovery targets set system by system, scheduled restore tests and a written continuity plan. Clients with a disaster recovery plan in place have been back within 24 hours of a ransomware attack. The service runs remotely from Brooklyn and the cloud, with no engineers sent on site in Dallas. Monitoring and emergency service run 24/7; the help desk is staffed seven days a week from 4 a.m. to 11 p.m. Eastern time, the equivalent of 3 a.m. until 10 p.m. in Dallas.

Service information by The NetSys Group. Our editorial standards.

How backup and disaster recovery is delivered in Dallas

Backups run on software and cloud storage we manage from Brooklyn. For offices with servers, a Datto SIRIS appliance ships preconfigured; your staff plug it in and connect it to the network, and it starts taking image backups and replicating them to the cloud. Veeam covers virtual machines and Azure workloads, and Microsoft 365 mail, OneDrive, SharePoint and Teams get their own backup outside Microsoft's retention. Recovery does not depend on anyone being on site in Dallas, and nobody is sent: we can boot a failed server as a virtual machine on the appliance or in the cloud, restore individual files or folders, and rebuild laptops through Windows Autopilot. An engineer checks the overnight jobs every morning, so a failed backup is fixed the same day instead of discovered during a crisis. Monitoring runs 24/7 from Brooklyn, and so does emergency service. Our staffed help-desk hours are 4 a.m. to 11 p.m. Eastern time (3 a.m. to 10 p.m. Central), seven days a week. The proposal states severe-incident escalation, authorized remediation and any other after-hours work.

Recovery time and recovery point, system by system

The design starts with two numbers for each system. Recovery time is how long it can be down before the business is hurt; recovery point is how much recent work you can afford to redo. A Dallas law firm may tolerate a day without its billing system but not an hour without email and documents. A distribution company at the inland port in southern Dallas County may need its warehouse system back within hours, because trucks are waiting at the dock. A medical practice near the Southwestern Medical District needs its schedule and charts available before the first patient arrives. We set backup frequency, retention and the recovery method to match each target, and we tell you plainly where your budget and a target conflict, so the trade-off is your decision, not an accident.

Dallas disasters to plan for: tornadoes, ice and the grid

On the night of October 20, 2019, an EF3 tornado crossed North Dallas on a track of about 15 miles, destroying the shopping center at Preston Road and Royal Lane and causing an estimated $1.55 billion in damage, among the costliest tornadoes in United States history. Sixteen months later, the February 2021 winter storm pushed ERCOT into rolling outages; on February 15, more than 4.5 million Texas homes and businesses were without power, and many Dallas offices stayed dark for days. A windstorm in late May 2024 knocked out power across the metro again. A recovery plan for a Dallas business therefore assumes the building may be unusable. Backups replicate to cloud storage away from North Texas, critical servers can run as cloud virtual machines, and staff can work from home on Microsoft 365 while the office is closed.

Data loss without a storm: two Dallas lessons

Not every disaster is weather. In 2021, the City of Dallas disclosed that an IT employee had deleted more than 20 terabytes of police department files while moving data that spring; the city's own report blamed inadequate protocols, and several terabytes were never recovered. In November 2022, ransomware knocked out the Dallas Central Appraisal District's servers, email and website, and a limited replacement site did not appear until mid-December, delaying tax bills for thousands of property owners. The fixes are not exotic. Backups must be immutable and held apart from the admin accounts that run daily IT, so a mistake or a stolen password cannot erase them. Migrations need a verified backup and a sign-off before anything is deleted. And restores have to be tested, because a backup nobody has restored is only a hope.

Testing, the continuity plan and our recovery record

A plan only counts if it has been exercised. Yours includes a restore test schedule covering files, a mailbox and a full server or application, each timed, with the results sent to you. The continuity plan itself is short and practical: who declares a disaster, how staff are told, which systems come back first, where people work, how customers and vendors are informed, and when your attorney and insurer are called. It is kept in IT Glue and outside your own network, so it is still available when your systems are not. The record behind it: NetSys has handled more than 30 ransomware incidents in the last three years and fully recovered every one, and the clients who had a disaster recovery plan in place were back within 24 hours.

What is included

Disaster Recovery in Dallas: what NetSys delivers

Protection for every copy

Server, virtual machine and cloud workload backups with immutable copies off site
Independent backup of the Microsoft 365 tenant, because the recycle bin is not a backup

Tested recovery

Recovery objectives per system, agreed before an outage forces the decision
Scheduled restores with the measured time sent to you in writing

Continuity when the office is down

Staff working from home on current data while the office has no power or access
Phones redirected and clients reached through paths that do not depend on the office network

Published case study

Large international food importer: the whole platform rebuilt in Azure

An extreme weather event knocked out power and connectivity to a food importer's building and cut a 120-person, three-warehouse business off from suppliers and clients worldwide for days. NetSys assessed every workload with recovery objectives per system, rebuilt the platform in Azure with immutable backups and a tested recovery runbook, and moved the business through a weekend cut-over after ten weeks of work.

Read the full case study (120+ employees · 3 warehouses)

From our client work

Disaster recovery work for other clients

Healthcare
Three-location urgent care group
IT support for 36 workstations, patient data backups, endpoint protection, and secure networking across all three locations.
IT Support IT for Healthcare

Client names are withheld. These examples were chosen for the work involved, not for where the client is, so none is presented as a Dallas client.

What backup and disaster recovery costs in Dallas

Backup and disaster recovery is priced per protected server and per Microsoft 365 user, with the appliance either included on the agreement or purchased outright. What moves the number: the volume of data, the recovery time you need, whether recovery has to run in the cloud while the office is unavailable, and how often restores are tested and reported. We quote from an inventory of what has to come back and in what order, and terms run month to month.

How the monthly fee is built

Who this fits, and who it does not

Best fit: any business whose work stops when a server or the Microsoft 365 tenant is unavailable, and any business a regulator, insurer or customer has asked about recovery time.

Disaster Recovery in Dallas: FAQs

How does backup and disaster recovery work for Dallas organizations?

It is managed remotely from our Brooklyn office. Backup software or a Datto appliance protects your servers and PCs, a separate service backs up Microsoft 365, and copies replicate to the cloud in immutable form. An engineer reviews the jobs daily and runs restore tests on the schedule in your plan. In a disaster, your dedicated engineer leads the recovery over the network, bringing systems up in the cloud or on the appliance while you decide on next steps. Nobody travels to Dallas for it; replacement hardware arrives configured.

How much does backup and disaster recovery cost in Dallas?

It depends on how much data you protect, how long you keep it and how fast you need it back. A cloud-only backup of Microsoft 365 and a few laptops costs far less than an appliance that can run your servers locally within minutes and in the cloud if the building is lost. Retention for regulated records, the number of servers and how often restores are tested also move the price. Backup is included in managed IT or quoted on its own after scoping, and we do not publish NetSys prices.

How do we recover a Dallas business after ransomware or an outage?

First, contain: for ransomware, ThreatDown isolates infected machines and we disable compromised accounts before restoring anything, so the attacker cannot reinfect clean systems. Next, restore in the order your plan sets, usually identity, email and files first, then line-of-business systems, from the last clean immutable backup. For an outage such as a power failure, critical servers can run as cloud virtual machines while staff work from home. Throughout, we keep a timeline and logs for your insurer and attorney, who decide on any notices Texas law requires.

Isn't Microsoft 365 already backed up?

Microsoft keeps the service running and offers recycle bins and retention policies, but those are not an independent backup. A deleted mailbox, a malicious admin, a ransomware-encrypted OneDrive or a retention policy set wrong can remove data Microsoft will not bring back once its windows expire. We add a separate Microsoft 365 backup that copies mail, OneDrive, SharePoint and Teams on a schedule to storage outside your tenant, with its own access controls, so you can restore a single file or an entire user.

Do Texas or federal rules require backups?

Texas law, in Business and Commerce Code 521.052, expects reasonable procedures for safeguarding sensitive personal information, and for most businesses protected backups are part of what reasonable looks like. Medical practices face a more specific rule: the HIPAA Security Rule's contingency plan standard at 45 CFR 164.308(a)(7) requires a data backup plan, a disaster recovery plan and an emergency mode operation plan. Financial firms under Regulation S-P or the FTC Safeguards Rule need incident response plans that assume recovery. This is general information, not legal advice.

Backups are only real once restored

Know your recovery time before you need it.

Discuss the systems you need to recover, existing backups and acceptable downtime. We can then scope a backup review, restore test or recovery plan around those requirements.

Explore Disaster Recovery Scope 845-203-3914