IT Services and Cybersecurity in Burbank, CA
Burbank's biggest employers are studios: by the city's count, Warner Bros. Discovery and The Walt Disney Company account for nearly 18,000 jobs between them, and around them work post-production houses, animation studios, payroll firms, business managers and the practices near Providence Saint Joseph Medical Center. NetSys is an IT company that supports Burbank organizations remotely, with one team for the help desk, security and the cloud.
The short answer
Burbank, CA organizations get IT services and cybersecurity from NetSys as one remote service: engineers on the help desk, Intune control of Mac and Windows machines, a Microsoft 365 tenant that someone actually administers, ThreatDown detection and response on each endpoint, Barracuda mail filtering, backups we restore on a schedule, firewall management and the vendor calls. All of it is run from Brooklyn through cloud tools, and no NetSys engineer works on site in Burbank: hardware ships ready and your staff or contractor plugs it in. Engineers pick up between 1 a.m. and 8 p.m. Pacific on every day of the week, with monitoring and emergency response continuing overnight. Pricing is per user per month, on month-to-month terms.
- One office, in Brooklyn, NY; Burbank organizations are served remotely, about 2,450 miles away
- Remote and cloud-based support only: Windows laptops ship through Autopilot, Macs through Apple Business Manager, and your contractor installs network gear
- Monitoring and emergency service run 24/7; the help desk is staffed seven days a week from 4 a.m. to 11 p.m. Eastern time (1 a.m. to 8 p.m. Pacific)
- Month-to-month agreements and 98% client retention
What NetSys runs for a Burbank organization
Many of Burbank's smaller companies sit one step from a studio: a 30-person post house on Magnolia Boulevard, a payroll or production-services firm in the Media District, a business management office handling clients' money downtown, an orthopedic or pediatric practice near Providence Saint Joseph. Their IT is usually a mix of Macs and PCs, shared storage that grew one drive at a time, a Microsoft 365 or Google tenant set up in a hurry and a list of vendors nobody fully tracks. NetSys takes on the whole environment. In practice that means an engineer-staffed help desk, Mac and Windows fleets under Intune policy, a properly administered Microsoft 365 tenant, ThreatDown watching every machine, Barracuda screening mail, Keeper vaults instead of shared spreadsheets, and Datto or Veeam copies of servers and cloud data that we restore to prove they work. Firewalls are Cisco Meraki or Fortinet, and everything, from storage volumes to render node credentials, is documented in IT Glue.
How remote support and onboarding work in Burbank
Burbank is served remotely, and onboarding is designed around production schedules. Discovery comes first: an inventory script and video interviews map every device, account, license, storage volume and vendor, and the outgoing provider hands over credentials in writing. Monitoring and security agents install overnight. Multifactor authentication rolls out team by team, scheduled between deliveries rather than during them, and backups move with a test restore to prove them. Laptops leave us already registered, PCs through Autopilot and Macs through Apple's business enrollment program, so each one sets itself up when its user signs in. Switches and firewalls come pre-built, and whoever looks after your building, or your cabling firm, racks them with one of our engineers on a video call; NetSys has no field staff in Burbank and does not send engineers there. The schedule suits the industry: engineers are working from 1 a.m. Pacific, so a 6 a.m. call time already has someone on the other end.
Studios, post houses and the content security they are asked for
Studios that hire vendors increasingly ask for a Trusted Partner Network assessment. TPN, wholly owned by the Motion Picture Association, measures vendors against the MPA Content Security Best Practices through independent accredited assessors and now covers cloud services as well as facilities. For a Burbank post-production house, VFX shop or localization company, that translates into IT work: edit bays and storage on their own network segment rather than sharing a flat network with guest Wi-Fi, logged access to shared storage, multifactor authentication on every remote session, controlled file-transfer tools instead of personal links, and evidence of patching and backups. We build and document the technical controls and keep the evidence current between assessments. The assessment itself is yours, carried out by the accredited assessor you choose, and we will sit on the calls when the assessor asks how a control works.
Burbank's own fiber network, the airport and the buildings
Burbank has an option most cities lack. ONE Burbank, the fiber business of the city-owned Burbank Water and Power, sells dark fiber between Burbank locations and dedicated internet access at symmetrical speeds up to 10 Gbps, with wave services routed through the One Wilshire data center downtown. Otherwise, check AT&T Business Fiber and Spectrum Business for your exact address. A post house moving camera originals between a lot and its facility can justify a dark fiber link; a 20-person office usually needs two diverse circuits and a firewall that fails over cleanly. The city's commercial map is changing too. The 14-gate replacement terminal at Hollywood Burbank Airport opened to passengers on October 13, 2026, and planners are writing a new specific plan for the Golden State district, about 640 acres next to the runways, so expect moves and build-outs that need network design long before the furniture arrives.
What Burbank has seen: the La Tuna Fire and a studio's Slack leak
The La Tuna Fire of September 2017 climbed the Verdugo Mountains toward Burbank, forced evacuations in the Brace Canyon area and burned close to 5,900 acres, which the mayor of Los Angeles called the largest fire by acreage in his city's history. The January 2025 Eaton and Palisades fires, burning east and west of the city, prompted FEMA's major disaster declaration DR-4856, which covers the county. On the cyber side, the case Burbank knows best is Disney's. In 2024 an attacker posing as a hacktivist group leaked about 1.1 terabytes from the company's internal Slack after an employee ran malware disguised as an AI art tool, which handed over credentials stored in the employee's password manager; a 25-year-old Santa Clarita man agreed to plead guilty in 2025. The controls that answer both kinds of risk: approved software only, managed detection, Conditional Access tied to compliant devices, and backups held outside the region.
California rules for Burbank businesses
Payroll firms, business managers and practices in Burbank hold exactly the data California protects most closely: Social Security numbers, bank accounts and medical records. Civil Code 1798.81.5 requires reasonable security for residents' personal information. Under the 2026 version of Civil Code 1798.82, affected residents must hear about a breach within 30 calendar days of its discovery, and the Attorney General receives a sample notice whenever more than 500 Californians are notified. The California Privacy Protection Agency's audit rules also began on January 1, 2026; covered businesses certify their first audits by April 1, 2028 if revenue tops $100 million, and by 2029 or 2030 if it is lower. Medical practices answer to the HIPAA Security Rule and to California's medical privacy statute, the Confidentiality of Medical Information Act, whose Section 56.101 requires EHR systems to record changes to medical information automatically. Entertainment and business law firms carry the confidentiality duty in Business and Professions Code 6068(e). This is general information, not legal advice.
Towns and neighborhoods we cover around Burbank, CA
- Media District
- Downtown Burbank
- Magnolia Park
- Rancho Equestrian District
- Golden State
- Toluca Woods
- Burbank Hills
- Toluca Lake
- Glendale
- North Hollywood
- Sun Valley
- Universal City
- Studio City
- Pasadena
Examples of our client work
- Healthcare
Three-location urgent care group
IT support for 36 workstations, patient data backups, endpoint protection, and secure networking across all three locations.
- Accounting firms
Corporate accounting firm
Migration of 2 TB of business data to Azure, secure remote access for 42 employees, and backup and recovery configuration.
- Law firms
Elder law firm
SharePoint document organization for 28 employees, secure client file sharing, email encryption, and employee access controls.
Client names are withheld. These examples were chosen for the work involved, not for where the client is, so none is presented as a Burbank, CA client.
Services in Burbank, CA
Industry depth: IT for Healthcare · IT for Law Firms · IT for Accounting Firms · Agencies · Consulting Firms
Also from NetSys: small business IT support · 24/7 IT support
Next steps: Managed IT services in Burbank · IT support in Burbank · IT consulting in Burbank · Cybersecurity services in Los Angeles · IT services in Santa Clarita · Managed IT services in Pasadena · IT for media companies and agencies · Healthcare IT in Los Angeles · IT support for Los Angeles law firms · IT for Los Angeles accounting firms · IT services across California
Nearby: Santa Clarita, CA · California
More in California: San Francisco Bay Area · Palo Alto, CA · Fremont, CA · Fresno, CA · Orange County, CA
Service pages for Burbank, CA
Burbank, CA FAQs
Who provides IT services and cybersecurity in Burbank, CA?
NetSys, a managed IT and cybersecurity firm, serves Burbank organizations remotely from its one office, in Brooklyn's Park Slope. A Burbank company gets a single team for the help desk, Mac and Windows computers, Microsoft 365, threat detection, email security, backups, firewalls and vendor management, with every system documented. The firm has run IT since 1998. Our engineers studied electrical or electronics engineering or computer science and are Cisco and Microsoft certified, and your quarterly reviews are run by a dedicated account manager whose cell number you will have.
How does IT support work for Burbank organizations?
Everything is handled remotely. A phone call, email or Teams message reaches an engineer between 1 a.m. and 8 p.m. Pacific, weekends included, while monitoring and emergency response carry on through the night. Nobody from NetSys works on site in Burbank; PCs and Macs ship enrolled and ready, and network equipment arrives configured for your staff or contractor to install with an engineer guiding them by video. If ransomware hits, or the network, internet or email goes down, the call skips the queue and reaches your assigned engineer. There is no term commitment.
What services do you offer to businesses in Burbank, CA?
Managed IT with an engineer-led help desk; IT support for Mac and Windows teams; security services (ThreatDown MDR, Barracuda mail filtering, KnowBe4 phishing drills and Keeper vaults); firewall management on Cisco Meraki or Fortinet hardware and network design; backup and disaster recovery; Microsoft 365, Google Workspace and Azure migrations; storage and cloud planning for media companies; HIPAA programs for practices; IT consulting and virtual CIO work; and AI projects with data rules set first. At no charge, we can also run an external penetration test remotely against the scope we agree, which shows what you expose online.
How is IT support priced for a Burbank company?
Each user carries a monthly fee, with shared edit bays and reception PCs counted as devices, and the number comes from looking at your environment first; there is no public rate card. Four things move it most in Burbank: how many Macs sit beside the PCs, how much storage and how many servers we manage, how often freelancers come and go, and how much paperwork your studio clients demand. Keeping an in-house media engineer alongside us changes the scope too. A storage migration or office move gets its own quote, and you can stop in any month.
Can you support Mac-based post-production and animation teams?
Yes. We bring each Mac under Intune through Apple's enrollment program, turn on FileVault and hold operating system upgrades until you approve them, so a new release never lands in the middle of a delivery. The help desk handles the problems those teams actually have: shared storage that will not mount, plug-ins and fonts that break after an update, license server errors and slow transfers. We document workstations, storage and render nodes in IT Glue with the vendor contacts, and we work alongside any in-house media engineer rather than around them.
Do you help Burbank vendors prepare for a TPN assessment?
Yes, on the technical side. We compare your environment with the MPA Content Security Best Practices that TPN assessors use, price the gaps and fix them: network segmentation for edit bays and storage, multifactor authentication, logged access, controlled file transfer, patching, encryption and backups. Then we keep the evidence current, so the next questionnaire or reassessment does not start from zero. The assessment itself stays yours: you select an accredited assessor from the TPN directory, and we explain our controls to them when asked.
Is there a NetSys office in Burbank?
No. We work from a single office, 1 Prospect Park SW, Suite 6E, Brooklyn, NY 11215, reachable on 845-203-3914. Burbank teams are looked after from there by the same engineers, with cloud management, onboarding and the help desk all run from Park Slope. Because the agreement runs month to month, the arrangement has to keep earning your business; 98% of our clients stay with us.
Talk to an engineer about remote IT for your Burbank team.
Book a call with an engineer. Bring your storage, your vendors and the last security questionnaire a client sent, and we will map out the first month.