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IT Services and Cybersecurity in Texas

Texas companies run some of the country's largest supply chains, hospital systems and energy operations, and the small and midsize firms around them need IT that holds up to the same scrutiny. NetSys is an IT company that supports Texas businesses remotely from Brooklyn: help desk, Microsoft 365, security, backups and compliance, under one month-to-month agreement.

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The short answer

NetSys, a managed IT and cybersecurity firm with one office in Brooklyn, NY, works with Texas businesses remotely. A single agreement can include help desk support, Microsoft 365 and Intune administration, ThreatDown managed detection and response, Barracuda email protection, restore-tested backups, network management and compliance support for rules such as HIPAA and the Texas breach statute. Engineers staff the help desk daily from 3 a.m. to 10 p.m. Central (2 a.m. to 9 p.m. Mountain in El Paso), and monitoring and emergency service run 24/7. No NetSys engineer works on site anywhere in Texas. Pricing for managed IT and IT support is per user, per month, from an assessment.

  • One office, in Brooklyn, NY; Texas businesses are supported remotely and through the cloud, from Dallas and Houston to El Paso
  • NetSys does not send engineers on site in Texas: laptops ship enrolled in Intune and Windows Autopilot, and network equipment ships configured
  • Monitoring and emergency service run 24/7; the help desk is staffed seven days a week from 4 a.m. to 11 p.m. Eastern time (3 a.m. to 10 p.m. Central, 2 a.m. to 9 p.m. Mountain)
  • Month-to-month agreements and 98% client retention

What an IT company does for a Texas business

A Texas firm of 10 to 150 people often has an IT setup that grew faster than anyone planned: a server that was due for replacement two years ago, a mix of personal and company phones reading email, one office on fiber and another on whatever the landlord had. NetSys takes on the whole of it under one agreement. Engineers answer the help desk; NinjaOne keeps every device patched and reporting; ThreatDown, Defender and Barracuda handle threats on computers and in email; Intune and Entra ID decide which devices and people reach company data; and Datto or Veeam backups are restored on a schedule. Three statewide pages go further: managed IT services in Texas explains how the environment and its vendors are run, the Texas cybersecurity page covers threats and controls, and the Texas IT consulting page covers assessments, migrations and roadmaps.

How remote support reaches offices from Dallas to El Paso

Most of Texas runs on Central time, one hour behind our Brooklyn office, while El Paso sits on Mountain time, two hours behind. The help desk follows that: 3 a.m. to 10 p.m. Central and 2 a.m. to 9 p.m. Mountain, every day, with monitoring and emergency response at all hours. Since nothing about the service depends on an engineer coming to your office, the work is designed to travel. New laptops are ordered for the employee and shipped from the supplier already enrolled in Windows Autopilot and Intune; the person signs in and their apps and policies arrive by themselves. Firewalls, switches and access points ship with their configuration loaded, and your office manager or a local low-voltage contractor connects them while our engineer confirms each device online. Changes are scheduled in your time zone, not ours, and written into a change log you can read.

Texas industries and the systems they run

The Texas Comptroller counted 54 Fortune 500 companies in the state as of 2025, and around each of them sits a network of suppliers, service firms and professional practices. Energy companies in Houston and the Permian Basin rely on engineering, field-service and equipment contractors. Port Laredo carried 32 percent of all Texas trade in 2024, which supports customs brokers, freight forwarders and warehouses along I-35. Dell's headquarters in Round Rock and Samsung's chip campus in Taylor anchor a technology supply chain around Austin, while Dallas-Fort Worth concentrates financial, insurance and corporate offices. Statewide, a medical practice depends on its EHR and billing system, a contractor on its estimating and project-management platform and a law firm on its document management system. NetSys supports the identities, devices, networks and backups around those systems and works with each software vendor rather than replacing it.

Storms, the grid and offices nobody can reach

The February 2021 freeze led to a federal disaster declaration, DR-4586, covering all 254 Texas counties, and the grid failure behind it showed how quickly a business can lose power, heat and internet at once. Hurricane Beryl brought another declaration in July 2024 that included Harris County households, and the July 2025 floods in the Hill Country and Central Texas brought DR-4879. A NetSys recovery plan assumes the building will be closed for days at some point. Email, files and Teams sit in Microsoft 365 so work moves home with managed laptops, servers that must stay local are protected by Datto or Veeam with cloud copies, battery backup buys time for a clean shutdown and a cellular link keeps the firewall reachable. The recovery plan lists what returns first and who makes the call.

Texas cyber incidents and what they teach a buyer

Texas has a public record of what goes wrong. In August 2019, 22 local governments were hit in one coordinated ransomware attack delivered through an outside provider's remote-management software, so ask any IT company you hire how it secures its own tools and accounts. In November 2022, Williamson County reported that an outsider had gotten into an email account belonging to a member of one of its district courts, which is why multifactor authentication and alerts on unusual sign-ins belong on every mailbox. In late 2024 the City of McKinney found an intruder in its network and later notified 17,751 people. Across those cases the fixes are not exotic: multifactor sign-in everywhere, administrator rights kept off daily accounts, endpoint detection watched at all hours, backups that cannot be deleted from the network and a written incident plan that names who calls whom.

Texas law and industry rules

The Texas Data Privacy and Security Act (Business and Commerce Code chapter 541) has applied since July 1, 2024 to any company that conducts business in Texas or serves Texans, handles or sells personal data and is larger than an SBA small business; it requires reasonable data security and documented assessments for higher-risk processing, and the Attorney General can seek up to $7,500 per violation after a 30-day cure period. Every business holding sensitive personal information falls under the reasonable-procedures duty in section 521.052 and the breach notices in section 521.053. Medical practices also answer to HIPAA and to chapter 181 of the Health and Safety Code; lenders and tax preparers add the FTC Safeguards Rule and IRS Publication 4557; investment advisers add the amended SEC Regulation S-P; defense suppliers keep NIST SP 800-171 and DFARS 252.204-7012 obligations while CMMC Phase 2 is suspended. This is general information, not legal advice.

Towns and neighborhoods we cover around Texas

  • Dallas
  • Fort Worth
  • Arlington
  • Plano
  • Frisco
  • McKinney
  • Irving and Las Colinas
  • Houston
  • The Woodlands
  • Sugar Land
  • Austin
  • Round Rock
  • San Antonio
  • El Paso
  • Corpus Christi
  • Laredo
  • Lubbock
  • Midland
  • Waco
  • Tyler
From our published case studies

Growing American Importer

Expansion to South America outgrew their in-office servers overnight. A cloud-first rebuild gave every region fast, secure access to the same systems.

The published Growing American Importer case study shows a cloud rebuild that gave offices on two continents fast, secure access to the same systems while headcount grew from 60 to 140. It was an East Coast and South America engagement, not a Texas one.

Read the case study
From our client work

Examples of our client work

Client names are withheld. These examples were chosen for the work involved, not for where the client is, so none is presented as a Texas client.

What We Deliver Here

Services in Texas

Cyber Security

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Disaster Recovery

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Managed IT Services

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IT Support

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IT Consulting

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HIPAA Compliance Services

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Industry depth: IT for Healthcare · IT for Law Firms · IT for Financial Firms · IT for Construction · Manufacturing · Logistics

Also from NetSys: small business IT support · 24/7 IT support

Next steps: Managed IT services in Texas · Cybersecurity services for Texas businesses · IT consulting in Texas · IT services in Dallas · IT services in Houston · IT services in Austin · IT services in El Paso · IT services in McKinney · Managed IT services in San Antonio · Managed IT services in Round Rock · HIPAA compliance support · How remote managed IT works

Nearby: Dallas, TX · Houston, TX · Austin, TX · El Paso, TX · McKinney, TX · The Woodlands, TX

Also for Texas: IT Support for Professional Services in San Antonio, TX

Service pages for Texas

Common Questions

Texas FAQs

Is NetSys an IT company that works with Texas businesses?

Yes. NetSys has run managed IT and security since 1998 from a single office in Park Slope, Brooklyn, and it supports Texas businesses remotely. A single contract can take in the help desk, Microsoft 365, endpoint security, backups, networks and vendor management, either as fully outsourced IT or alongside your own IT staff. Our engineers studied computer science, electrical engineering or electronics engineering and hold Cisco and Microsoft certifications. Every client has an account manager assigned to them who can be reached on a real cell number, and severe problems go straight to a dedicated engineer.

How does IT support work for Texas organizations?

Everything happens remotely. Staff get engineers by calling, emailing or sending a Teams message from 3 a.m. to 10 p.m. Central (2 a.m. to 9 p.m. Mountain), seven days a week, and an engineer takes over a screen only once the user agrees. Alerts are watched and emergencies answered at every hour. Engineers never come on site in Texas: hardware is shipped configured, and physical jobs like new cabling go to a contractor you hire, with our engineer finishing the setup remotely. Onboarding takes three to four weeks for a typical 20-person office.

What services do you offer to businesses in Texas?

Managed IT is the base: one per-user fee for the help desk, monitoring, security, backups and Microsoft 365. Texas companies can add cybersecurity programs, HIPAA and CMMC compliance support, Intune device management, firewall, switch and Wi-Fi management, disaster recovery planning, SharePoint and Azure migrations, a virtual CIO for planning, and AI work such as rolling out Microsoft Copilot. The only free offer is an external penetration test, run remotely against internet-facing systems you have authorized in writing. Service pages for Dallas, Houston, Austin, San Antonio, El Paso, McKinney, Round Rock and other Texas cities cover local detail.

How is IT priced for a Texas company?

Both managed IT and IT support carry a per-user monthly fee that comes from an assessment; NetSys does not publish rates because the right number depends on the environment. The biggest factors are how many servers and locations you run, the compliance records you need for HIPAA, a defense customer or a cyber insurer, after-hours coverage beyond monitoring and how much of the work stays with your own staff. Hardware, licenses and projects get separate quotes after scoping, and the agreement is month to month with no long-term contract.

Can one agreement cover offices in several Texas cities?

Yes. A company with sites in, say, Houston, San Antonio and Lubbock gets one agreement, one help desk number, one security standard and one set of documentation, with each office's circuit, carrier and building contacts recorded in IT Glue. Each site is built the same way, so a laptop that moves from one office to another simply works. Billing is per user across the company, and the quarterly review covers every location at once, which makes it easier to budget replacements and projects across the state.

Does the Texas Data Privacy and Security Act apply to my business?

Possibly. The act applies to a business that operates in Texas or offers products or services Texans use, processes or sells personal data, and is not a small business under the U.S. Small Business Administration's definition. It exempts, among others, HIPAA-covered entities and business associates, financial institutions under Gramm-Leach-Bliley and nonprofits. Even a small business may not sell sensitive personal data without consent. If it applies, you need a privacy notice, a way to answer consumer requests, reasonable security and data protection assessments for certain processing. Your counsel decides; we map the data and build the security side.

Should a Texas business hire a local IT provider instead?

Sometimes. If your office needs someone physically present every week, for example a plant floor with constant hardware changes or a building where you manage your own cabling, a Texas-based provider or an internal technician will serve you better, and NetSys can work alongside them under co-managed IT. If most of your problems are accounts, email, security, devices and vendors, location matters less than response times, documentation and security practice, and remote support covers that work fully.

What happens if a storm or grid emergency closes our Texas office?

People keep working from wherever they are. Because email, files and Teams live in Microsoft 365 and laptops are managed through Intune, staff can work from home the same day, and Teams Phone can route calls to mobiles. Servers that must stay local are backed up with Datto or Veeam, with copies in the cloud. Of the 30-plus ransomware attacks NetSys has handled over the past three years, every one ended in full recovery, and clients that already had a written recovery plan were back within 24 hours; the same plan covers an office you cannot enter.

Plan Texas IT

Get one IT plan for every Texas office you run.

List your Texas locations, headcount and the software you depend on, and an engineer will walk through the remote setup, the security baseline and how the per-user fee is set.

See how IT pricing works 845-203-3914